Service Desk

4 days ago


Bengaluru Karnataka, India Bangalore Startegic Company Full time

Acts as single point of contact for all IT related issues.
- Provides status and updates on tickets to authorized users
- Adherence to policies and procedures, closure of open calls after resolution.
- Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution
- Identifying the issue and categorizing / prioritize the incident

**Salary**: ₹300,000.00 - ₹800,000.00 per year

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Shift:

- Rotational shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Service Desk Analyst: 1 year (required)
- total work: 1 year (required)

Work Location: In person



  • Bengaluru, Karnataka, India GLOINNT Full time

    **Role: IT Service Desk Support** **Location: Bangalore** **Experience: 6 months to 2 years** **Notice Period: Immediate Joiners** **Responsibilities**: - Provide Service Desk Voice Support to end-users for IT-related queries. - Manage IT Service Desk operations, troubleshoot issues, and escalate as required. - Maintain SLAs and deliver exceptional...


  • Bengaluru, Karnataka, India Power Bridge Systems Full time

    **About Us**: Power Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs. With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India. Our Passionate...


  • Bengaluru, Karnataka, India impact pvt Full time

    Role : Japanese IT Service Desk Experience : Min 2 years of experience into Japanese IT Service Desk Location : Bangalore Salary : Up to 7.5 LPA Education : Graduation Notice : immediate to 15 Days Language : English and Japanese Mandatory Shift : Night Shift Pay: Up to ₹750,000.00 per year **Benefits**: - Provident Fund Shift: - Night...

  • French Service Desk

    2 days ago


    Bengaluru, Karnataka, India Cognizant Full time

    French Service Desk: - Provide L0/L1 support through call and chat or AskIT portal (e.g., password reset, system not able to boot etc.) - Provide end to end ticket management based on the SOPs/Knowledge bases and escalate tickets not resolvable at service desk layer to appropriate L2/L3 teams. - Update SOP/knowledge base articles document as per resolution...

  • Service Desk

    6 days ago


    Bengaluru, Karnataka, India Bangalore Strategic Solution Full time

    **Position:Service Desk** **Essential Duties/Responsibilities**: **Help Desk Oversight**: - Ensure the timely and effective resolution of end-user problems. - Enhance productivity by reducing incidents and implementing self-help techniques. **Customer Communication and Support**: - Communicate with customers and stakeholders to assess support needs. -...

  • Service Desk

    2 weeks ago


    Bengaluru East, Karnataka, India 09538a38-1b54-4d3e-adfb-463bf64b9a5b Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About UsAs a leading provider of high-quality food and beverage ingredients, we work with farming communities across the globe to grow, source and produce ingredients that are good for consumers, farmers, and the world around us. We supply household food brands and manufacturers worldwide with cocoa, coffee, dairy, nuts and spices ingredients which are often...

  • Solution Architect

    1 week ago


    Bengaluru, Karnataka, India Unisys Full time

    **What success looks like in this role**: **What success looks like in this role**: The DWS Solution Manager for Service Desk will help drive the evolution of our existing Service Desk offerings, taking advantage of emerging technologies such as Generative AI, machine learning, automation, analytics, augmented reality, remote sensing and resolution tools,...


  • Bengaluru, Karnataka, India Integgral Corporate Service Full time

    **Urgent requirement** **Front Desk Executive**: - Location - Bangalore - Minimum Experience - 2-3 yrs - Preference - Hospital or Hospitality Background - Qualification - Bachelors in Hotel Management, BSc Tourism and Hospitality, Diploma in Hotel or Hospitality Management, BA, BCom - Well-versed in speaking Kanada and Hindi - Good Communication Skills -...

  • Service Desk

    2 days ago


    Bengaluru, India SKYLARK HR SOLUTIONS Full time

    POSITION: SERVICE DESK EXPERIENCE:2 + INTERVIEW LOCATION: PUNE ( WALK IN ) SALARY UPTO: 6 LPA JOB DESCRIPTION: Service Desk Excellent communication skills - CEFR : B2, C1, C2. Please add the communication level as per the CEFR framework while profiles are shared Work experience on Service Desk with good knowledge on VPN, O365, remote support, active...


  • Bengaluru, Karnataka, India Bangalore Strategic Solution Full time

    Position: Technical Support/Service Desk Agent - Level 1 Location: Bangalore Job Summary: Key Responsibilities: - Serve as the primary point of contact for all IT-related inquiries from clients, full-time employees, vendors, and contractors. - Update ticket statuses regularly and provide timely updates to authorized users regarding the progress of their...