
Quality Controller
1 day ago
**Job Title: Quality Controller - Restaurant Operations**
**Experience Required: 1-3 Years Location: [Nungapakkam,Chennai] Department: Quality Assurance / Operations**
**Job Summary**:
Key Responsibilities:
Quality Audits & Inspections
- Conduct regular quality checks in kitchen and service areas across all outlets.
- Perform audits based on defined SOPs, food safety, and hygiene checklists.
- Inspect raw materials, storage conditions, and food preparation practices.
SOP Compliance
- Monitor and enforce compliance with restaurant SOPs, including kitchen hygiene, personal hygiene, and customer service protocols.
- Train staff on updated SOPs and identify gaps in implementation.
Food Safety & Hygiene
- Coordinate pest control, waste management, and cleanliness drives.
- Report and document any non-conformance, initiate corrective and preventive actions.
Reporting & Documentation
- Maintain audit reports, inspection checklists, and compliance trackers.
- Submit weekly/monthly reports with insights, risk alerts, and action plans.
- Follow up on rectification of quality issues and update the status.
Team Support & Coordination
- Liaise with kitchen and service teams to align on quality benchmarks.
- Support new outlet openings and conduct pre-opening audits.
Qualifications:
- Diploma/Degree in Hotel Management, Food Technology, or relevant field.
- 1-3 years of experience in quality control roles in restaurant chains, QSRs, or hospitality settings.
Key Skills & Competencies:
- Good observation, analytical, and reporting skills.
- Strong interpersonal and communication skills.
- Proficient in MS Excel, audit tools, and documentation.
- Detail-oriented and process-driven mindset.
Preferred Attributes:
- Experience in multi-brand/multi-location restaurant audits.
- Familiarity with digital audit platforms or restaurant ERP systems.
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Commuter assistance
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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