Operations Intern

2 days ago

Noida Uttar Pradesh, India MyOperator Full time

**Job Title**: Operations Intern
**Location**: Sector 2, Noida (On-site)
**Duration**: 6 Months | Full-time (6 Days a Week)

**About MyOperator**

MyOperator is a cloud-based business communication platform focused on transforming how companies manage customer interactions. As a leading SaaS provider, we deliver scalable call management solutions that help businesses across India streamline operations and enhance customer experience through modern cloud telephony systems.

**Role Summary**

**Responsibilities**
- Support internal teams in managing telecom infrastructure and coordinating with service providers.
- Monitor system status, collect operational data, and ensure timely reporting.
- Maintain accurate records of vendor interactions, procurement logs, and service checklists.
- Assist in identifying recurring issues through analysis of technical tickets and resolution logs.
- Contribute to the drafting and updating of internal process documents and operational workflows.
- Participate in reviewing operational metrics and assist with KPI tracking and dashboard maintenance.
- Prepare internal reports for team leads and contribute insights for strategic planning.
- Provide assistance in administrative tasks related to infrastructure and resource planning.

**Desired Skills and Qualifications**
- Basic understanding or interest in telecom systems, operations, or cloud platforms.
- Strong organization skills with a focus on process accuracy and documentation.
- Familiarity with tools such as Excel, Google Workspace, or reporting software.
- Analytical mindset and eagerness to learn operational processes.
- Clear communication and coordination skills.
- Education: Graduate students or recent graduates preferred.
- Availability to work full-time from our Noida Sector 2 office.
- Willingness to follow a 6-day workweek with flexibility for occasional weekend support.

**What You’ll Gain**
- Certificate of Internship upon successful completion.
- Real-world experience in operations management within a SaaS environment.
- Exposure to telecom workflows and backend system processes.
- Reimbursement for mobile and laptop usage.
- Possibility of full-time placement based on internship performance.

**Job Type**: Internship
Contract length: 6 months

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Application Question(s):

- Why you want to pursue this Internship?
- Are you okay with WFO Noida Sec 2 onsite for 6 months?
- Okay with stipend between 12k-15k?

Work Location: In person

**Speak with the employer**
+91 9267989047

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