Customer Support-service Voice Process

6 days ago


Bengaluru Karnataka, India CII - Model Career Centre Full time

As a Customer Support Representative specializing in voice processes, your primary responsibility is to provide exceptional customer service and support to our clients via telephone. You will serve as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience throughout the interaction. Your goal is to build strong relationships with customers, enhance satisfaction, and uphold the reputation of our company.
- in bounds calls
- handling issue resolution
- product/service knowledge
- Customer relationship management

**Language**

Manageable English

Malayalam

**Work from Office**

**Immediate requirements**

**Salary**: ₹15,000.00 - ₹19,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Shift allowance

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Bengaluru, Karnataka (required)

Ability to Relocate:

- Bengaluru, Karnataka: Relocate before starting work (required)

Work Location: In person


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