Product Designer

**About HighLevel**:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

**Our Customers**:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

**Scale at HighLevel**:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

**About the role**:
If you are someone who not only understands but can also demonstrate a strong muscle memory of design fundamentals and applied areas - we want you aboard

**Requirements**:

- Proven experience in all phases of the design process including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing
- A broad portfolio that demonstrates your design chops across the phases mentioned above
- An intuitive eye for customer needs beyond the obvious
- Excellent attention to detail
- Ability to collaborate with cross-functional team members
- Ability to collect and interpret both qualitative and quantitative feedback
- A well-rounded portfolio of client work, demonstrating a strong understanding of client objectives
- Ability to effectively communicate and persuade around design concepts
- Passion for design; not satisfied with the status quo and always thinking of ways to improve
- Creative problem-solving skills
- Dynamic, creative personality, effective at engaging and influencing a variety of audiences
- Provide assistance to product engineers when needed
- Recommend new tools and technologies by staying abreast of the latest trends and techniques

**Responsibilities**:

- By partnering with cross-functional teams and customers, you will turn your insights into delightful products in a creative environment that requires proven design skills and the ability to execute a creative vision.
- Set design requirements based on requirements and user research.
- Identify new product improvement opportunities.
- Analyze how a new product/flow/feature satisfies market needs and consumer preferences.
- Stay up to date on current industry trends and market conditions.
- Coordinate with other design team members to ensure consistent and accurate communication.
- Modify and revise existing designs to meet changing customer preferences.
- Work closely with product engineers to suggest improvements for products and processes.
- Present product design ideas to cross-functional teams and senior leadership.

**EEO Statement**:
At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.