CRM Executive

1 week ago

Delhi Delhi, India Ruhe Full time

**Job Title**: CRM associate/ executive - **ON SITE job**

Ruhe, India’s biggest digital brand in Kitchen& Bath fittings space, is looking for a new member in Customer Relationship Management Team.

**Role** : Customer relationship management (full time)

**Immediate Joiners required**

**Responsibilities**

1. Develop and nurture relationships with assigned clients through regular communication, meetings, and interactions.

2. Act as the primary point of contact for client inquiries, requests, and escalations, and ensure timely and effective resolution.

3. Understand clients' business objectives, challenges, and opportunities to provide tailored solutions and support.

4. Collaborate with internal teams, including Sales, Operations, and Product Development, to address client needs and deliver value-added services..

5. Maintain accurate and up-to-date records of client interactions, transactions, and preferences.

**Requirements**:
1. A Bachelor’s Degree.

2. Excellent interpersonal and communication skills, with the ability to build rapport and trust with clients at all levels.

3. Strong problem-solving and decision-making abilities.

5. Ability to work independently and collaboratively in a fast-paced, dynamic environment.

6. Positive attitude, resilience, and a customer-centric mindset.

7. Prior experience in the industry or knowledge of relevant products or services is a plus

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Fixed shift
- Morning shift

Application Question(s):

- Rate yourself in English language (spoken) on a scale of 1 to 10
- Where do you live at present, where are you living ( ex: Delhi, Faridabad, Gurugram, Jaipur)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: Remote

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