
CRM Executive
4 days ago
A CRM (Customer Relationship Management) Junior role primarily involves assisting in managing customer relationships and supporting the CRM team in executing strategies to enhance customer satisfaction and retention.
- **Excel Data Management** - Organizing and maintaining customer data, reports, and metrics.Using Excel to input, organize, and maintain customer data accurately. Creating and updating reports on customer interactions, engagement, and campaign performance. Leveraging Excel functions (such as VLOOKUP, pivot tables, and conditional formatting) to analyze customer data efficiently.
- **Quotation Preparation** - Creating and updating customer quotations accurately and efficiently.
- **Reporting and Analysis** - Using Excel for data analysis and generating reports to support CRM activities.
- **Database Maintenance** - Ensuring data accuracy and performing regular data clean-ups in Excel.
- **CRM Team Coordination** - Collaborating with the CRM team to support customer relationship activities and ensure cohesive workflows.
- **Training** - Receiving additional training from the CRM team to develop CRM-specific skills.
**Job Type**: Full-time
**Pay** :10,000 -15,000.
**Schedule**:
- Day shift
**Experience**:
- Freshers or 1 year relevant experience.
- proficient in Excel
**Shift availability**:
- Day Shift (required)
**Work Location**: In person.
**Job Types**: Full-time, Internship
Contract length: 3 months
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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