Customer Care Executive

2 days ago

Bengaluru, India e Satisfy Solutions Full time

We are Hiring For Customer Care Executive

Designation : Customer Care Executive

Process : E-Commerce (Airtel Black)

Qualification: Graduate can apply

Shifts :Rotational for Boys

Job Location : Bangalore

Work Mode : Work From Office

Skills :Excellent English/Hindi Communication skills

Salary Package : 17,800 Per Month for experienced (Min 06 Month experience on papers)

Working Day
- 5 Days Work

Interview Mode : Face to Face/Virtual

Joining : Immediate

**Roles and Responsibilities-**

*Respond to customer queries via voice, understand & provide solution

*Identify customer needs

*Maintain quality communication

*Monitor customer complaints and reach out to provide assistance

*Inform customers about new features and functionalities

*Gather customer feedback and share with respective team

*Maintain records

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: Up to ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Joining bonus
- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

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