Customer Care Executive

3 weeks ago


Bengaluru, Karnataka, India Boxiva Luxury Gifting Full time
We are looking for a Customer Care and Corporate Sales Tele Calling Executive (Salary Range: 25k-35k + Incentives), who will be the SPOC for all communications with our customers. Should be a multi tasker and capable of handling leads, customer queries and resolving them in a time bound manner.

Responsibilities

Respond to all customer calls & emails and resolve all customer related queries and concerns

Calling potential leads and customers

Track Courier Dispatches and Deliveries

Handle all incoming and outgoing couriers/samples/orders

Maintain Excellent Customer Care/Service record for the Company

Qualifications

1+ year experience in Sales/Customer Care Role

Excellent English Verbal and Written Skills. More the languages known, better.

Problem Solving Skills

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