Receptionist, Telecaller

1 week ago

Madhyamgram Kolkata West Bengal, India Mohan Impressions Pvt. Ltd Full time

**“Presto”** is a brand owned by ‘Mohan Impressions Pvt Ltd’, a Company incorporated in 1995 and has been pioneer in the field of Personalised Gifts. Based in Kolkata, ‘PRESTO’ is today India’s Leading Solution Provider for people who want to enter the business of Personalised Gifts with a wide array of Solutions like : Sublimation, Laser Engraving - CO2,Fibre and 3D Crystal, Sand carving, Plotter Vinyl T Shirt Project, Button Badge, Mobile Skin, Digital Printing etc. All leading Pvt. and Govt. companies/organizations are our potential clients.

**Position Opened**: Tele Caller

**Number of Vacancy**: 01

**Job Location**:Madhyamgram, Kolkata

**Responsibilities**:

- Inform customers about the company's products/services and offers
- Manage inbound/ outbound customer calls in a timely manner
- Generate leads that develop into new customers
- Place phone calls to potential clients from our computerized directory
- Perform script (with necessary adjustments) to ensure consistency of sales program
- Set appointments with prospective customers based on our associates’ schedules
- Maintain computer, telephone and other equipment
- Train other telemarketers when required
- Communicate any problems, concerns or questions to supervisory staff
- Refer customer complaints to supervisor for quality control
- Communicate respectfully and politely with potential customers at all times
- Identify customer's needs and convince the customer to buy the product/service
- Gain comprehensive product/service knowledge and clarify information wherever required

**Schedule**:

- Day shift (10:00 AM - 07:00 PM)
- 6 days working

**Weekly off**: Sunday (**Fixed off**)

**Job type**:Full time/Permanent employment

**Salary**: 12k-15 k/month

**Perks & Benefit**:

- Leave encashment
- Provident fund
- E.S.I.C
- Yearly Bonus

**Qualification & Skills**:

- Minimum 2 years of experienced in Telemarketing/sales (lead generation)
- Excellent communication & interpersonal skills
- Excellent phone manner and articulation
- Results-driven and willing to work under pressure
- Analytical thinking with strong math skills
- Age limit: 18-35 Years

**Experience**:2-3 Years

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Madhyamgram, Kolkata - 700132, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Telemarketing: 1 year (required)
- tele sales: 1 year (required)
- total work: 2 years (preferred)

**Language**:

- English (required)

Work Location: One location

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