Customer Care Associate

1 week ago


Kanayannoor Kochi Kerala, India Reliance Retail Full time

**Key Responsibilities**:

- Greet customers in a friendly and professional manner.
- Assist customers with product selection, locating items, and providing recommendations.
- Resolve customer issues and complaints with empathy and efficiency.
- Operate point-of-sale (POS) systems to process sales, returns, and exchanges accurately.
- Restock shelves, organize displays, and ensure products are presented neatly.
- Maintain store cleanliness and safety standards.
- Stay informed about promotions, policies, and product knowledge.
- Collaborate with team members to meet store goals and KPIs.
- Adhere to all company procedures, including cash handling and inventory control.

**Qualifications**:

- High school diploma or equivalent preferred.
- Previous retail or customer service experience is a plus.
- Strong communication and interpersonal skills.
- Ability to handle transactions accurately and responsibly.
- Basic math and computer skills.
- Positive attitude and a passion for helping others.
- Flexibility to work evenings, weekends, and holidays as needed.

Pay: ₹11,000.00 - ₹12,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



  • Kochi, Kerala, India Affable Management Services Full time

    **Customer Care Associate**, 1+yr exp, financial services industry, Kochi We are looking for a dedicated and energetic Customer care executive Understanding of the SIP, Insurance, Mutual Funds etc Interact with customers and assist them with financial services **Qualification**:Any Graduates with sound communication skills in Hindi, Malayalam and...


  • Kochi, Kerala, India ZEAK US Full time

    **Job Title**: Customer Care Executive **Location**: Kochi Branch **Job Requirements**: - **Skills**: - Strong communication and interpersonal skills. - Ability to handle customer inquiries, complaints, and feedback professionally. - Excellent problem-solving skills with a customer-first approach. - Proficient in using computers and customer service...


  • Kochi, Kerala, India Affable Jobs Full time

    Position : Customer Care Location : Kochi, Kerala Education : Bachelors degree Experience : 0 - 1 Year in Customer care, **freshers are also preferred** Salary : 20k - 25k Per Month **Hindi or Tamil language is mandatory.** Application Question(s): - Are you fluent in hindi ? - Are you fluent in Tamil? **Language**: - Hindi (required) - Tamil...


  • Kochi, Kerala, India AMS Full time

    **Job Title**: Customer Care Executive (Builders and Developers industry experience is a must) **Location**: Kochi (Panampilly Nagar) **Industry**: Builders & Developers **Salary**: ₹15,000 - ₹25,000 **Experience**: 1-2 years **Job Summary** We are hiring a **Customer Care Executive** to manage post-sale customer interactions and documentation....


  • Thirumala, Thiruvananthapuram, Kerala, India Kaigo Home Heath Care Full time

    **Responsibilities**: - Handle inbound & outbound calls to potential customers. - Explain our **home care services** and convert leads into clients. - Maintain a database of customer information & track conversions. - Achieve monthly **sales targets** with a structured follow-up strategy. - Address customer queries & objections...


  • Kochi, Kerala, India Zeak us solution Full time

    We are looking for enthusiastic and customer-oriented **Customer Care Executives** to join our BPO team in Palarivattom, Kochi. As a Customer Care Executive, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service. This is a great opportunity for freshers looking to start their career in the BPO industry...


  • Kochi, Kerala, India Abj Associates Full time

    A customer care executive's job description includes: - **Customer support**: Being the first point of contact for customers with questions, issues, or complaints - **Problem-solving**: Using their expertise to address customer issues and provide solutions - **Customer satisfaction**: Ensuring customers are satisfied and have a positive experience -...


  • Kochi, Kerala, India Affable Management Services Full time

    **Designation: Customer Care Executive** **Location: Kochi** **Job role**: - Understanding of the SIP, Insurance, Mutual Funds etc - Interact with customers and assist them with financial services **Qualification**: - Any Graduates with sound communication skills in Hindi, Malayalam and English. - Should be confident, Smart and a Person with a highly...


  • Kochi, Kerala, India IVBM(OPC) Pvt. Ltd. Full time

    **Job Position: Customer Care** **Responsibilities**: - Providing detailed information to customers. - Collecting and analyzing customer feedback. - Ensure customer satisfaction. - Answering inquiries. - Communication. - Handling customer complaints. **Qualification & Skills** - Strong listening, communicating, and customer service skills - Ability to...


  • Kochi, Kerala, India GO EC AUTOTECH PVT LTD Full time

    As a Customer Care Executive at our charging station office, you will be responsible for providing exceptional customer support and handling customer inquiries to ensure a positive experience for every user of our platform. Your primary tasks and responsibilities will include: 1. Customer Support: - Provide accurate information about our services and assist...