Receptionist/administration

5 days ago


Kolkata West Bengal, India Hairmate Clinic Pvt. Ltd. Full time

**KRA (KEY RESULT AREAS)**
- Manage the front desk/reception in the best possible manner.
- Ensure the front desk/reception area is neat & tidy.
- Attend to patients promptly & professionally.
- Should be able to handle patients efficiently at the reception area.
- Attend to in-coming calls from patients.
- Talk to patients as per Company norms.
- Maintain, enter & record patients’ data in the system.
- Monitor and record petty cash payments, handle balance petty cash, prepare travel vouchers, basic cashiering duties, basic book-keeping duties etc.
- Send daily/timely reports to HO.
- Assist Centre Manager in day to day tasks.

Experience in Tele-calling/tele-sales will be an advantage.

NOTE: If you are physically absent for any reason, you must ensure that all tasks related to you should run smoothly. And you can do this with proper planning, communication, coordination & follow-ups.

**Requirements**:

- Formal attire; western formals preferred.
- Good & positive body language.
- Smile & greetings are a must.
- Good knowledge about the Company.
- Good etiquette.
- Good manners.
- Good communication.
- Computer savvy.
- Should be able to handle irate patients.
- Should never leave the front desk/reception empty.
- Should never be busy with personal mobile phone.
- Should always carry a patient first attitude.
- Should be dedicated, spontaneous & self-driven.
- Should execute responsibilities in an impeccable manner.
- Should lead by example.
- Should be good in team work.
- Should never compromise on work standard.
- **Should have a strong sense of ownership & integrity.**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time

**Experience**:

- total work: 2 years (required)

Work Location: In person



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