Customer Service Representative

3 days ago


Nagpur, India AAIDEOLOGY Full time

**Responsibilities**

**ONLY GRADUATED CAN APPLY**

**FOR MORE DETAILS PLEASE FREE CONTACT TO:

- 9870856840**

**Customer Service Responsibilities list**:

- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹8,891.47 - ₹26,086.75 per month

Schedule:

- Monday to Friday
- Rotational shift
- US shift

Supplemental pay types:

- Performance bonus

**Speak with the employer**
+91 9870856840



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