Telecaller

1 week ago

Vijayanagar Bengaluru Karnataka, India Zcientia Labs Pvt Ltd Full time

Job Description:
We are interested in hiring a dedicated and hardworking individual as a Telecaller.

Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. You are also responsible for solving questions in regard to the product or service provided by the company.

In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer’s requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular basis.

**Responsibilities**:

- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer's needs and requirements.

**Requirements**:

- High school diploma or equivalent.
- Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
- Professional certification in sales and marketing will be an advantage.
- Exceptional oral and written communication skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Ability to tolerate stress and pressure.

**Salary**: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- M.C.R Layout, Vijayanagar, Bengaluru - 560040, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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