
Telecaller
1 day ago
**Description**:
Samosa Singh is looking for a passionate Entry-Level Telecaller to join our Telecalling department in the Food/Beverages industry. In this role, you will be working full-time on-site at our location in Bommasandra. As a Telecaller, you will play a crucial role in communicating with customers, providing information about our products and services, and ensuring customer satisfaction. If you have excellent communication skills and enjoy interacting with people, we would love to have you on our team
**Responsibilities**:
- Make outbound calls to potential customers to introduce our products and services
- Answer incoming calls and respond to customer inquiries in a professional manner
- Understand customer needs and provide appropriate solutions or information
- Maintain a high level of customer service and build positive relationships with customers
- Keep accurate records of customer interactions and transactions
**Requirements**:
- Excellent verbal communication skills English and Hindi
- Ability to handle customer inquiries and resolve issues effectively
- Strong listening and problem-solving skills
- Basic computer skills and familiarity with CRM systems
- Previous experience in a customer service or telemarketing role is a plus
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