Associate Trainee- Guest Relations

2 hours ago

Jabalpur, India Malabar Group Full time

Job Code

MGD2000

Designation

Associate Trainee
- Guest Relations

Business Vertical

Malabar Gold & Diamonds

Job Summary

Sales Performance -:

- Develop customer profiles (including wedding customers) by understanding customers’ requirements in order to showcase products that meet their needs and manage customer experience.
- Calculate and share the estimates to the customer upon making the sale, provide discount within one’s limits and obtain approval from store leadership for further discounts in order to improve customer service.
- Check and maintain attendance & movement register in the store.

Customer Experience -:

- Greet customers upon entry to the store in order to engage with them to understand their requirements and direct them to the right person/section
- Help customers during the jewellery trials to enhance the customer experience within the store.
- Execute customer experience guidelines set by the retail leadership to provide a uniform Malabar experience to all customers.
- Conduct competitor study and be fully informed on the products provided by Malabar and its competitors to answer queries of customers.

Sales Support -:

- Monitor and accurately record customer data (pre-purchase, conversation, footfall data etc.) through interviews and observations.
- Setup and maintain visual merchandising display (Eg: dangler, standee, store decorations etc.) as per guidelines from the Central VM team to manage the overall store ambience.
- Managing the overall Store ambience through maintenance of displays and supporting the Store to adhere to VM guidelines.
- Call up customers and leads to invite them for exhibitions, promotional events/campaigns, etc.
- Actively support in event management activities during store launch and product exhibitions.
- Guide the customers to the waiting area, keep them engaged and ensure that the customers are supplied refreshments.

Schemes -:

- Provide timely reminders related to scheme payment dues to customers in order to have on time payments.

Internal process -:

- Adhere to the standard operating procedures in the store.
- Analyze customer satisfaction trends and report to senior management.

People development -:

- Continuously strive for self-development by actively seeking opportunities for growth.
- Ensure adherence to timelines for completion of performance appraisal for self.
- Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self.

Functional Area

Retail Sales

Location

Jabalpur

State

MADHYA PRADESH

Country

INDIA

Educational Qualification

GRADUATION

Age

Below 27

Experience

1 to 2 Years

Salary Range

as per industry standard
**(INR)

  • Guest Relations Executive

    2 weeks ago

    Jabalpur, Madhya Pradesh, India Hemocean Outsourcing Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company OverviewHemocean Outsourcing, headquartered in Jabalpur, Madhya Pradesh, is a dynamic player in the Staffing & Recruiting industry. With a team of 2-10 dedicated employees, the company specializes in providing comprehensive training and placement services across a wide range of roles. Known for its capability to handle positions from entry-level to...

  • Store Sales Associate/trainee

    1 week ago

    Jabalpur, Madhya Pradesh, India Krishidhan Agro Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job SummaryWe seek a skilled and enthusiastic Store sales Associate to join our team. The ideal candidate will possess excellent communication skills, sales knowledge, and experience. Proficiency in computer operations and inventory management is essential. The Store sales Associate will be responsible for providing exceptional customer service, driving...

  • Junior Associate

    5 days ago

    Jabalpur, Madhya Pradesh, India Chambers of Adv Anvesh Shrivastava Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionChamber of Adv Anvesh ShrivastavaRole DescriptionThis is a full-time on-site role for a Junior Associate at Madhya Pradesh High Court, located in Jabalpur. The Junior Associate will assist in case preparation, legal research, drafting pleadings, and attending court hearings. The Junior Associate will also be responsible for preparing and...

  • Associate

    2 hours ago

    Jabalpur, Madhya Pradesh, India Advocate Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time remote role for an Associate. The Associate will be responsible for assisting with daily operations, conducting research, preparing reports, data analysis, and communicating with clients. The role may also include tasks such as collecting and organizing data, supporting...

  • HR ASSOCIATE

    1 week ago

    Jabalpur, India White Force Full time

    Job description HR Associate Job Responsibilities Assisting with recruitment processes Capturing employee data, work records, and payroll information Preparing payroll reports for management Organizing training activities, meetings, and in-house events Answering general HR queries Required Skill Set Bachelor’s degree in Human Resources, Business...

  • HR ASSOCIATE

    1 day ago

    Jabalpur, India White Force Full time

    Job description HR Associate Job Responsibilities Assisting with recruitment processes Capturing employee data, work records, and payroll information Preparing payroll reports for management Organizing training activities, meetings, and in-house events Answering general HR queries Required Skill Set Bachelor’s degree in Human Resources, Business...

  • Coustmer sucess associate

    2 days ago

    Jabalpur, Madhya Pradesh, India Upturn Solution Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionAt Upturn Solution, we specialize in creating innovative digital marketing strategies tailored to enhance business growth and brand visibility. Our expertise includes strategic digital marketing, search engine optimization (SEO) and search engine marketing (SEM), social media management, high-quality content creation, and data analytics....

  • Research associate

    5 days ago

    Jabalpur, Madhya Pradesh, India Krishidhan Agro Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Job Title: Research AssociateCompany: Sworn Agritech Pvt LtdLocation: JabalpurJob Type: Full-timeAbout Us: Sworn Agritech Pvt Ltd is a research-driven company focused on developing high-yielding, disease-resistant crop varieties. We're seeking a talented Plant Breeder to join our team.Job Summary: We're looking for a highly motivated Plant Breeder to work...

  • Business Development Associate

    1 week ago

    Jabalpur, Madhya Pradesh, India e6a582fa-facd-42d3-9eab-18f07eaee0c8 Full time ₹ 25,00,000 - ₹ 80,00,000 per year

    Business Development Associate – Job ProfilePosition OverviewA Business Development Associate (BDA) is responsible for identifying new business opportunities, generating leads, building client relationships, and contributing to the organization's overall growth. The role involves market research, sales outreach, client communication, and coordination with...

  • Front Office Executive

    2 days ago

    Napier Town, Jabalpur, Madhya Pradesh, India BK Castles and Hotels Pvt Ltd Full time

    Greets, registers, and assigns rooms to guests. - Issues room key to guest. - Responsible for proper key control and other security measures. - Answers telephone in absence of telephone operator. - Transmits and receives telephone messages and sets up guests’ wake-up calls. - Date stamps, sorts, and racks incoming mail and messages. - Answers inquiries...