International Voice Process

2 days ago

Ghansoli Navi Mumbai Maharashtra, India Visionspark Technologies Private Limited Full time

We are hiring energetic and enthusiastic professionals for our **International Voice Process (English)** team. This is an exciting opportunity for individuals who are passionate about communication and customer service. Join our dynamic team and grow your career in a global work environment.

**Responsibilities**:

- Handle inbound and outbound calls for international customers (US-based).
- Communicate clearly and effectively in English to resolve customer queries.
- Provide excellent customer service and support with a problem-solving mindset.
- Update customer information accurately in the system.
- Meet performance metrics and adhere to quality standards.

**Requirements**:

- Excellent verbal communication skills in English.
- Ability to work in a night shift (7:30 PM - 4:30 AM IST).
- Fresher graduates are welcome to apply.
- Minimum 1 year of experience in a voice process (preferred).
- Strong interpersonal skills and a customer-centric attitude.
- Basic computer knowledge and typing skills.

**Perks and Benefits**:

- Competitive salary and performance-based incentives.
- Night shift allowance.
- Opportunity to work with a global clientele.
- Friendly and supportive work environment.
- Training and career development programs.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹22,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Evening shift
- Fixed shift
- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Location**:

- Ghansoli, Navi Mumbai, Maharashtra (required)

Shift availability:

- Night Shift (required)

Work Location: In person

**Speak with the employer**
+91 9768591458

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