Digital Current Account-ho

4 days ago

Mumbai Maharashtra, India Kotak Mahindra Full time

**Job Title: Current Account Product Manager**

**Location**:IT Park Infiniti
**Department**:Retail Banking / Product Management

**Job Summary**:
**Key Responsibilities**:
**KYC & Onboarding**
- Oversee and streamline KYC processes to ensure compliance and efficiency.
- Work with respective stakeholders to address these issues and implement solutions aimed at reducing onboarding/servicing turnaround time (TAT) and rejection rates.
- Implement automation and digital solutions to enhance onboarding experience.

**Customer Experience & Servicing**
- Address and resolve product and servicing queries/complaints in coordination with customer experience team
- Drive initiatives to improve TNPS and RNPS scores.

**Process Re-engineering**
- Identify bottlenecks and inefficiencies in current processes.
- Lead re-engineering projects to optimize workflows and reduce operational costs.Implement best practices and benchmark against industry standards.

**Knowledge Management**
- Develop and release regular knowledge series for business team.
- Create training materials, FAQs, and product guides to improve product understanding.Conduct workshops and webinars to disseminate product knowledge.

**Qualifications**:

- Bachelor’s degree in Business, Finance, or related field (MBA preferred).
- 5+ years of experience in product management, preferably in banking or financial services.
- Strong understanding of KYC regulations and onboarding processes.
- Proven record of accomplishment in customer experience management and process improvement.
- Excellent communication, analytical, and project management skills.Proficiency in Excel, Power BI, and other data analysis tools for reporting and insights.

**Key Performance Indicators (KPIs)**:

- Reduction in onboarding TAT and rejection rates.
- Improvement in TNPS and RNPS scores.
- Successful implementation of process re-engineering initiatives.
- Engagement and reach of knowledge series content.
- Resolution rate and turnaround time for servicing queries.
- Effective management and timely resolution of queries from the business team regarding current account product, process, and documentation.

  • Current Account RM

    7 days ago

    Mumbai, Maharashtra, India Quotient Consultancy Full time ₹ 1,66,464 per year

    Dear Candidate,Urgent opening with leading bank, we are looking for Candidates from IDFC bank.AGE : 33 YrsCTC : 13.88 LPALocation : Across Mumbai / Navi Mumbai / ThaneInterested candidate can revert back with updated resume on Any query can call Shrutika : / Job Description :Account AcquisitionIdentify and acquire new current account customers in assigned...

  • Current Account

    2 weeks ago

    Mumbai City District, India Career Growth Placement Services Thane Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Acquisition of Quality CASA (Current Account & Saving Account) Accounts- Qualified & Activated NTB CASA Accounts Acquisition of Quality Higher CASA Acquisition Revenue Acquisition- Cross sell of Life Insurance products, MF, Gold, Trade/FX, Assets

  • Current Account Rm

    20 hours ago

    Mumbai, India ACE Talent Consulting Full time

    Job Title: PCRM (Premium Current Account RM) Overall Goal: Current Account RM will be responsible for - Acquisition of new Business Entity customers and creating CA Book - Management of Acquired Current Account customers - Enhancement of the relationship by cross-selling products and services as per the profile & need of the these current account...

  • Current Account Rm

    20 hours ago

    Mumbai, India ACE Talent Consulting Full time

    Job Title: PCRM (Premium Current Account RM) Overall Goal: Current Account RM will be responsible for - Acquisition of new Business Entity customers and creating CA Book - Management of Acquired Current Account customers - Enhancement of the relationship by cross-selling products and services as per the profile & need of the these current account...

  • Team Member

    4 weeks ago

    Mumbai, Maharashtra, India Kotak Mahindra Bank Full time

    Job Category KMBLDegree Level Bachelor s Degree Team Member - Training Regional Training Manager- Relationship Channel Department Consumer Bank - Training Retail Liabilities Location Chandigarh Number of Positions 1 Reporting Relationships SVP Position Grade M5 M6 Conduct training for products process system for employees for all roles Ability to define...

  • ▷ [Apply Now] WBP: Current Account Product

    3 weeks ago

    Mumbai, India Axis Bank Full time

    Job Description About the Role The role encompasses complete ownership of the Current Account Product - Service , communication and commercialization. Also, the role requires a thorough understanding of the various regulations and guidelines related to current accounts. Key Responsibilities . Development of current account service infrastructure,...

  • Account Executive

    3 days ago

    Buti Bori, Nagpur, Maharashtra, India Saini Electrical & Engineering Works Pvt. Ltd Full time

    We have an urgent opening for **Accounts Executive !!!** **Experience Required**: 3-5 years into manufacturing industry **Location**: Buttibori (Nagpur) **Qualification Required**: Bachelors/Masters degree in Accounts **CTC**: 3-4 LPA **Roles and Responsibities**: - Maintain all accounting records like Purchase Bills, Labour Bills and expense...

  • Relationship Officer

    7 days ago

    Mumbai, Maharashtra, India MintSkill HR Solutions Full time

    Job Role Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the Branch and meet the Value Volume and channel Productivity metrics Responsible for generation of revenues through sale of Current Account Cross Sell and Third Party Products like Insurance Responsible For Sourcing High Value CA customer s along with entire...

  • Manager - Current Account

    4 days ago

    Borivali, Chembur, Mumbai, India Ujjivan Small Finance Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Meet the settargets on current account in terms of open market acquisitionFocus on buildingthe current account book for the bankUnderstand need and acquirecustomers who meet the criteria for liability products through either of thebelow channels:Leads generated by branch staff and personalleadsReferrals generated from existing customersAlternate...

  • Ho Product Team

    4 days ago

    Mumbai, Maharashtra, India Kotak Mahindra Full time

    **Manpower Requirement** - Position Title- Product Manager - Life Insurance- Department- TPP, RL HO Support- Location- Mumbai- Role- Driving Business, Initiatives and Managing Channels- Reporting- Sr. VP - Product Head, General Insurance- Job PurposeProduct Management for General Insurance Drive the product and Business-Planning Process across...