Configuration Administrator

**Company Description**
IS Global Service Center (GSC) operating from Chennai, India, is a part of IS supporting Expeditors IT operations. IS GSC has grown to 500+ employees today delivering world class Information services globally. This Product based Strategic Center's IT transformation has delivered a radical change to Expeditors IT manpower profile and skills over the past three years and will continue to deliver services as we continue to grow responsibly in the coming years.

The User and Endpoint Systems (UES) **Collaboration** team manages several of Expeditors’ cloud-based collaboration technologies, including SharePoint, OneDrive, Azure DevOps, ServiceNow, Power Platform, and Microsoft Purview. As a UES Configuration Administrator, you will collaborate with our team, Cybersecurity and Data Protection groups, and other key stakeholders to ensure our data adheres to company standards.

Your primary focus will be the administration and support of Microsoft Purview. You will follow the strategic framework provided by our team and stakeholders, leveraging the platform to secure our cloud data through the creation and deployment of sensitivity labels and DLP policies. Additionally, you will review and address any incidents and alerts that arise from these policies.

You need to be constantly on the lookout for opportunities to improve our Infrastructure in ways that support development team autonomy. You take pride in your excellent customer service. You work well in a team environment and know how to bring out the best in your colleagues.

**KEY RESPONSIBILITIES**
- Create and deploy Data Loss Prevention (DLP) policies using Microsoft Purview.
- Develop and manage sensitivity labels to protect sensitive information.
- Review and address incidents and alerts generated by DLP policies and sensitivity labels.
- Monitor system performance and troubleshoot issues to ensure optimal functionality.
- Collaborate with stakeholders to understand data protection requirements and implement appropriate policies.
- Maintain and update internal technical documentation.
- Provide training and support to end-users on DLP policies and sensitivity labels.
- Participate in IT projects related to Microsoft Purview and other collaboration technologies.
- Ensure compliance with data protection regulations and best practices.

**Qualifications**
Minimum Qualifications
- 6 to 10+ years of experience in the relevant technologies / skillset mentioned below.
- Experience in IT administration, specifically with Microsoft Purview or similar data protection platforms.
- Proven experience in creating and managing DLP policies and sensitivity labels.
- Strong understanding of data protection regulations and best practices.
- Excellent analytical skills that demonstrate expertise with break/fix issues and opportunities for proactive improvements.
- Proven interpersonal skills and the ability to communicate effectively with a wide spectrum of people.
- Assertive personality, including outcome driven leadership, bias for action and a strong self-starter.

Desired Qualifications
- Experience with other Microsoft 365 compliance tools and technologies.
- Familiarity with scripting languages such as PowerShell.
- Relevant certifications in Microsoft Purview or data protection.
- Experience in a similar role within a large enterprise environment.
- Knowledge of Azure and M365 cloud-based services and platforms

**REPORTING STRUCTURE**
- Team Manager, Information Services

**Additional Information**
Expeditors offers excellent benefits:

- Paid Vacation, Holiday
- Health Plan: Medical Insurance
- Employee Stock Purchase Plan
- Training and Education Programs
- Unlimited opportunities for career advancement