
Client Service Quant
5 days ago
**Client Service Quant Job Description**
**Role**: Client Service Quant
**Location**: Remote (Collaboration via Slack)
**Work Hours**: Monday to Friday, rotational shifts (9:00 AM - 7:00 PM IST or 3:00 PM - 11:30 PM IST)
**Remuneration**: ₹3,00,000 per annum (₹25,000/month)
**Probation**: 3 months (₹15,000/month during probation)
**Role Summary**:
Tradetron is hiring a detail-oriented Client Service Quant to provide exceptional support to clients via chat and calls, addressing technical and non-technical issues in a fast-paced trading environment.
**Key Responsibilities**:
- Deliver prompt and effective client support through chat and calls.
- Resolve technical and non-technical issues, including trading-related inquiries.
- Provide professional and empathetic client interactions.
- Collaborate with the team via Slack for seamless operations.
- Troubleshoot efficiently and guide clients through complex scenarios.
**Requirements**:
- Strong knowledge of trading, focusing on major Indian exchanges (stocks, options, derivatives).
- Familiarity with trading jargon and market dynamics.
- Prior trading experience (mandatory).
- Analytical mindset with the ability to handle complex issues.
- Strong business acumen and ability to thrive under pressure.
- Punctual, adaptable to rotational shifts, and comfortable in a fast-paced environment.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹25,000.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
- Trading / Capital market: 1 year (required)
- total work: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
Work Location: Remote
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