Client Servicing Manager

1 week ago

Remote, India One Impression Full time ₹ 15,00,000 - ₹ 25,00,000 per year

About One Impression

One Impression is the #1 creator and influencer marketing platform, connecting 3M+ trusted creators with leading brands globally. We are revolutionizing how brands and creators collaborate through a transparent, tech-enabled platform that drives efficiency, speed, and measurable impact.

We work with leading brands across FMCG, Beauty, D2C, E-commerce, and Consumer Tech, empowering them to scale creator-led marketing with data-driven insights and best-in-class campaign execution.

Role Overview

The Client Servicing Manager will be responsible for driving end-to-end brand relationships, campaign strategy, and client retention across One Impression's marketplace and managed services. You'll lead a team of account managers and specialists, ensuring world-class execution, consistent client satisfaction, and revenue growth across assigned accounts.

This is a cross-functional leadership role requiring coordination between sales, operations, creators, and the product team to deliver exceptional client outcomes.

Key Responsibilities
  • 1. Client Relationship Management
  • Own relationships with key brand clients, ensuring satisfaction, retention, and growth.
  • Act as the primary point of contact for strategic accounts, understanding brand objectives and delivering customized influencer/content solutions.

  • Build long-term partnerships and identify opportunities for upselling and renewals.

  • 2. Campaign Strategy & Delivery

  • Translate brand briefs into actionable campaign plans with clear deliverables, pricing, and timelines.
  • Collaborate with creator operations and strategy teams to ensure on-time and quality execution.

  • Monitor campaign performance, optimize outcomes, and present results through structured reports and insights.

  • 3. Team Leadership

  • Lead, mentor, and grow the client servicing team, ensuring strong client communication, operational excellence, and proactive account management.
  • Drive productivity, process adherence, and performance metrics across the team.

  • Develop training modules for campaign execution, client handling, and internal coordination.

  • 4. Business Growth & P&L Ownership

  • Contribute to revenue targets through renewals, cross-selling, and expansion of existing brand partnerships.
  • Support leadership in forecasting, budgeting, and reporting on client portfolio performance.

  • Partner with marketing, sales, and product teams to drive client success stories and case studies.

  • 5. Process & Collaboration

  • Identify inefficiencies in client operations and work with internal teams to automate and improve workflows.
  • Leverage One Impression's tech platform and analytics tools to enhance campaign outcomes and transparency.
  • Ensure alignment between client needs, creator deliverables, and internal capabilities.
Key Skills & Qualifications
  • 3-6 years of experience in client servicing, account management, or brand partnerships, preferably in influencer marketing, digital marketing, or SaaS platforms.
  • Proven ability to manage multiple enterprise clients and large-scale campaigns simultaneously.
  • Exceptional communication, presentation, and stakeholder management skills.
  • Strong analytical mindset with experience in campaign reporting, ROI analysis, and P&L understanding.
  • Experience leading a team of 4–10 members across account management or delivery functions.
  • Deep understanding of influencer marketing, brand communication, and digital content ecosystems.
  • Highly organized with strong problem-solving and multitasking abilities.

  • Client Servicing

    8 hours ago

    Remote, India Konzept Interaktif Full time

    **About Us** Konzept Interaktif is a dynamic marketing agency seeking a talented and versatile Brand Manager to join our team. We are looking for a proactive professional who can excel in client relationships and drive our social media strategy. **Job Overview** **Key Responsibilities** - Serve as the primary point of contact for client accounts, ensuring...

  • Client Service Coordinator

    1 week ago

    Remote, India Talent XO Full time

    Job Title: Client Service Coordinator Department: Client Services Reports To: Managing Partner / Firm Administrator Location: US timing (6.30PM to 3.30AM IST ) Employment Type: Full-time Position Overview The Client Service Coordinator is responsible for managing client onboarding, scheduling, and communication processes to ensure a seamless experience...

  • Client Service Representative

    6 days ago

    Remote, India Hemworld Digital Marketing Full time

    **About Us** Hemworld is a 15-year-old award-winning digital marketing agency based in Pune, helping brands across industries grow digitally through innovative and performance-driven strategies. We specialize in SEO, website design, social media marketing, and digital growth solutions. We are looking for a proactive, communication-savvy, and...

  • Client Servicing Intern

    2 weeks ago

    Remote, India Insider.in Full time

    **Responsibilities**: - Listing events. - Answering and resolving organiser queries. - Assist client management POC for requirements that come in. - Willing to work on weekends, will be given a comp off during the week. - Eventually working with clients for small projects **Requirements**: - Recently completed a Bachelor's degree in Business, Marketing,...

  • Client Servicing Executive

    6 days ago

    Remote, India Dezinesquad Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    About the Role:We're looking for a proactive and detail-oriented Client Servicing Executive to act as the bridge between our clients and our creative teams. In this role, you'll manage day-to-day communication, understand client requirements, coordinate with internal teams, and ensure timely delivery of high-quality advertising and branding solutions.Key...

  • Client Service Quant

    2 weeks ago

    Remote, India Tradetron Fintech Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Client Service Quant Job DescriptionRole: Client Service QuantLocation: Remote (Collaboration via Slack)Work Hours: Monday to Friday, rotational shifts (9:00 AM – 7:00 PM IST or 3:00 PM – 11:30 PM IST)Remuneration: ₹3,00,000 per annum (₹25,000/month)Probation: 3 months (₹15,000/month during probation)Role Summary:Tradetron is hiring a...

  • Manager, Client

    2 weeks ago

    Remote, India The Bluebox Group Full time ₹ 6,00,000 - ₹ 6,60,000 per year

    Job descriptionAbout BlueboxFounded in 1981, Bluebox is a premier professional services firm in Asia, headquartered in Singapore.Our business units include Investment Banking, Management Consulting and Digital Transformation. We specialise in offering finance, compliance, tax, and legal services to fast-growing startups and SMEs across Asia.Bluebox combines...

  • Client Manager

    2 hours ago

    Remote, India Zigsaw Full time ₹ 4,20,000 - ₹ 8,40,000 per year

     is looking for 'Manager, Client Experience' with 1-2 years of industry experience in Media Sales. You will deliver a delightful experience to clients at every touch-point. Precisely understand client and campaign briefs to offer sellable media plans. Coordinate with the Branded Content unit throughout ideation and execution. Collaborate between...

  • Client Servicing Executive

    1 week ago

    Remote, India Triedge Solutions Full time

    Position : Client Servicing Executive **Requirements**: - Excellent communication skills required - Graduates to apply. Pay: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus Work Location: Remote

  • Remote - Client Service Representative (Customer Services)

    6 days ago

    Remote, India The Credit Pros Full time

    **Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY**: **Unlock Your Potential in the Thriving Credit Industry!** Are you ready to take your career to new heights? At The Credit Pros, we believe that unique perspectives drive innovation and success. We're seeking talented individuals who are passionate, eager to learn, and thrive on fresh...