Administrator - Service Desk

**Requisition ID**:73061 **Job Category**:Information Technology **Location**:Gurugram, Haryana, India With over six decades of business and technical experience in the mining, energy, and infrastructure sectors, we see challenges evolving in every industry. We respond quickly with solutions that are smarter, more efficient, and innovative. We draw upon...

Roles and ResponsibilitiesManage front desk operations, ensuring a smooth flow of communication between departments.Handle guest relations by providing exceptional customer service, resolving issues promptly, and maintaining confidentiality when necessary.Coordinate administrative tasks such as email handling, phone calls, and mail distribution.Maintain...

Expected to build knowledge and support the team. Participate in Problem Solving discussions. Assist in troubleshooting and resolving client issues effectively. Collaborate with team members to enhance service delivery and client experience. Document client interactions and resolutions to improve future support processes. Professional & Technical Skills:...

The Service Desk Supervisor is a member of the Managed Services Operations team whose primary function is to provide daily operational support, workflow management and supervision for the 24x7 Service Desk team. The Team Supervisor is responsible for continual improvement, critical incident process management, delivery of quality program and knowledge base...

Key Responsibilities:Greet and assist visitors, clients, and employees in a professional mannerHandle day-to-day office administrative tasks.Maintain files, records, and office documentation.Manage courier services, inward/outward registers, and mail handling.Support HR/Admin team in routine operational tasks.MS Office SkillsPrepare letters, reports,...

SUMMARY Job Role: Service Desk Management (French Language) Location: GurgaonExperience: The ideal candidate should possess at least 2 years of relevant experience in Service Desk Management, French LanguageSummary: We are seeking an Application Tech Support Practitioner to serve as the primary liaison between our clients and the system or application....

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We...

The Service Desk Supervisor is a member of the Managed Services Operations team whose primary function is to provide daily operational support workflow management and supervision for the 24x7 Service Desk team The Team Supervisor is responsible for continual improvement critical incident process management delivery of quality program and knowledge base...

Additional details **Level** - P3**Requirement location** - India - Gurugram**Number of Position** - 1**Employment type** - ML**Cluster/Group** - Microland Delivery**Business Unit** - APAC**Department** - Service Desk & Service Mgmt.**Job Description**: Required Skill Technology - End User Issues|Printer+Scanner+Outoook+MS Office+Applications Process - IT...

Company Description Are you ready to accelerate your career? Join Cielo as an IT Service Desk Analyst A career at Cielo will give you the opportunity to work with the industry's smartest people and to take ownership of your success  Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We...