Reservation Executive

11 hours ago

Thane, India Hotel Satkar Residency Full time

Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications.

Additional duties may include preparing the list of expected arrivals for the front office, assisting in preregistration activities when appropriate, and processing advance reservation deposits.

RESERVATION AGENT DUTIES AND RESPONSIBILITIES:

- Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
- Processes reservations from the sales office, other hotel departments, and travel agents.
- Knows the type of rooms available as well as their location and layout.
- Knows the selling status, rates, and benefits of all packages plans.
- Knows the credit policy of the hotel and how to code each reservation.
- Creates and maintains reservation records by date of arrival and alphabetical listing.
- Determines room rates based on the selling tactics of the hotel.
- Prepares letters of confirmation.
- Communicates reservation information to the front desk.
- Processes cancellations and modifications and promptly relays this information to the front desk.
- Understands the hotel's policy on guaranteed reservations and no-shows.
- Processes advance deposits on reservations.
- Tracks future room availabilities on the basis of reservations.
- Helps develop room revenue and occupancy forecasts.
- Prepares expected arrival list for front office use.
- Assists in preregistration activities when appropriate.
- Monitors advances deposit requirements.
- Handles daily correspondence. Responds to inquires and makes reservations as needed.
- Makes sure that files are kept up to date.
- Maintains a clean and neat appearance and work area at all times.
- Promotes goodwill by beings courteous, friendly, and helpful to guests, mangers, and fellow employees.
- Walk around with the client and ensuring that they secure whatever services they are in need of.
- Getting information about areas of interest in order to target more clients in particular seasons.
- Making arrangements for clients travel programs.
- Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy.
- To be aware of all front office procedures and assist with reception duties when required.
- To be fully aware of and adhere to health and safety, fire and bomb threat procedures.
- Willing to undertake any reasonable request made by management in any other areas of the house.
- Open and close the availability as and when required of hotel in all the GDS channels, IDS channels and on the hotel website.
- Configuring rates on the hotels property management system.

PREREQUISITES:
**Education**:
High school graduate or equivalent. Must speak, read. Write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visits the hotel.

**Experience**:
Previous hotel-related experience desired. Experience in Hotel software and their functionalities.

Pay: ₹10,500.00 - ₹20,000.00 per month

  • Reservation Executive

    10 hours ago

    Hiranandani Estate, Thane, Maharashtra, India STREAMLINE SOLUTIONS Full time

    **Role** **Reservation Executive** **Location** Thane, Mumbai **Shift** Night Shift (1:30 AM to 9:30 AM) **Timeline** Immediate **About Streamline Solutions** Streamline Solutions a well-established Accounting Back office based out of Thane, Mumbai having both domestic & international clients, with 20+ years’ experience in in Accounting &...

  • Reservation & Ticketing Executive

    10 hours ago

    Thane, India HR POWER PAK Full time

    **Position**: Ticketing executive **Experience**: 2-7 years **Qualification**: Any graduate **Salary**: 20k - 50k **Location**: Sion **Job type**: Work from office **Industry preferred**: MICE **Working days**: Monday - Saturday (10am - 7pm) 1. Handle all aspects of Travel (ticket booking, reservations, cancellation & changes 2. Understand the...

  • Reservation & Ticketing Executive

    1 week ago

    Thane, India HR POWER PAK Full time

    **Position**: Ticketing executive **Experience**: 2-7 years **Qualification**: Any graduate **Salary**: 20k - 50k **Location**: Sion **Job type**: Work from office **Industry preferred**: MICE **Working days**: Monday - Saturday (10am - 7pm) 1. Handle all aspects of Travel (ticket booking, reservations, cancellation & changes 2. Understand the...

  • Hotel Reservation Executive

    2 days ago

    Thane, India Hotel Fortune Park Lake City, Thane Full time

    Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. - Processes reservations from the sales office, other hotel departments, and travel agents. - Knows the type of rooms available as well as their location and layout. - Knows the selling status, rates, and benefits of all packages plans. - Knows the credit...

  • Hotel Reservation Executive

    2 weeks ago

    Thane, India Hotel Fortune Park Lake City, Thane Full time

    Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. - Processes reservations from the sales office, other hotel departments, and travel agents. - Knows the type of rooms available as well as their location and layout. - Knows the selling status, rates, and benefits of all packages plans. - Knows the credit...

  • Reservation Executive

    2 weeks ago

    Thane, India Monarch Hotel Full time

    Needs to maintain and update room vacancies on online booking platforms He/She helps to meet monthly revenue targets. This is done by coming up with promotional packages to boost room sales and revenue. He/She has to create packages based on requests. Pay: ₹12,000.00 - ₹15,229.00 per month **Benefits**: - Food provided - Paid sick time - Paid time...

  • Booking Executive

    4 days ago

    Thane, India Paradigm Consultancy Full time

    WE ARE HIRING Designation: - Booking Executive : Hotel / Resort Location: - Thane Maharashtra Salary: - 10,000 To 20,000 Per Month food and accommodation provided Education: - Diploma / Degree in hotel Management Experience: - Total Experience : 3 Years with hotel or resort property Minimum Experience : 1 Year of Previous experience in a booking...

  • Customer Service Executive

    11 hours ago

    Thane, India Grace Services Full time

    **We Are Hiring for International Voice Process ( Hopper)** Looking to build your career in the **Travel & Hospitality industry**? Join us as a **Customer Service Executive (Hotel & Flights Bookings) Blended Process(Voice & Chat)** and be part of a global team serving US-based customers. **Rounds of Interviews**: HR- AMCAT/WRITEX & OPS **Role &...

  • Group Ticketing Executive

    1 week ago

    Thane, India HR POWER PAK Full time

    **Position**: Ticketing executive **Experience**: 2-7 years **Qualification**: Any graduate **Salary**: 20k - 50k **Location**: Sion **Job type**: Work from office **Industry preferred**: MICE **Working days**: Monday - Saturday (10am - 7pm) 1. Handle all aspects of Travel (ticket booking, reservations, cancellation & changes 2. Understand the...

  • Front Office Executive

    1 week ago

    Thane, India SEVEN ELEVEN CLUB Full time

    Greets, registers, and assigns rooms to guests. - Issues room key to guest. - Responsible for proper key control and other security measures. - Answers telephone in absence of telephone operator. - Transmits and receives telephone messages and sets up guests’ wake-up calls. - Date stamps, sorts, and racks incoming mail and messages. - Answers inquiries...