Hotel Reservation Executive

1 day ago


Thane, India Hotel Fortune Park Lake City, Thane Full time

Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
- Processes reservations from the sales office, other hotel departments, and travel agents.
- Knows the type of rooms available as well as their location and layout.
- Knows the selling status, rates, and benefits of all packages plans.
- Knows the credit policy of the hotel and how to code each reservation.
- Creates and maintains reservation records by date of arrival and alphabetical listing.
- Determines room rates based on the selling tactics of the hotel.
- Prepares letters of confirmation.
- Communicates reservation information to the front desk.
- Processes cancellations and modifications and promptly relays this information to the front desk.
- Understands the hotel's policy on guaranteed reservations and no-shows.
- Processes advance deposits on reservations.
- Tracks future room availabilities on the basis of reservations.
- Helps develop room revenue and occupancy forecasts.
- Prepares expected arrival list for front office use.
- Assists in preregistration activities when appropriate.
- Monitors advances deposit requirements.
- Handles daily correspondence. Responds to inquires and makes reservations as needed.
- Makes sure that files are kept up to date.
- Maintains a clean and neat appearance and work area at all times.
- Promotes goodwill by beings courteous, friendly, and helpful to guests, mangers, and fellow employees.
- Walk around with the client and ensuring that they secure whatever services they are in need of.
- Getting information about areas of interest in order to target more clients in particular seasons.
- Making arrangements for clients travel programs.
- Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy.
- To be aware of all front office procedures and assist with reception duties when required.
- To be fully aware of and adhere to health and safety, fire and bomb threat procedures.
- Willing to undertake any reasonable request made by management in any other areas of the house.
- Open and close the availability as and when required of hotel in all the GDS channels, IDS channels and on the hotel website.
- Configuring rates on the hotels property management system.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Ability to commute/relocate:

- Thane, Thane - 400601, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)


  • Reservation Executive

    2 weeks ago


    Thane, India Hotel Satkar Residency Full time

    Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations...


  • Thane, India STREAMLINE SOLUTIONS Full time

    **JOB DESCRIPTION** **Role** **Executive - Hotel Reservations** **Location** Thane, Mumbai **Shift** Early morning Shift (7:00 am to 3:00 pm), OR Night Shift (11:00 pm to 7:00 AM) **Timeline** Immediate **About Streamline Solutions** Streamline Solutions a well-established Accounting Back office based out of Thane, Mumbai having both domestic &...


  • Thane, India Hotel Fortune Park Lake City, Thane Full time

    Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. - Processes reservations from the sales office, other hotel departments, and travel agents. - Knows the type of rooms available as well as their location and layout. - Knows the selling status, rates, and benefits of all packages plans. - Knows the credit...


  • Thane, India talent corner Full time

    A Hotel Reservation Executive for Central Reservation Team is responsible for managing the reservations and bookings made by customers for hotel rooms, suites, and other accommodations exclusively through calls. They interact with customers over the phone to provide information about the hotel and its services, answer queries about room availability, and...


  • Hiranandani Estate, Thane, Maharashtra, India STREAMLINE SOLUTIONS Full time

    **Role** **Reservation Executive** **Location** Thane, Mumbai **Shift** Night Shift (1:30 AM to 9:30 AM) **Timeline** Immediate **About Streamline Solutions** Streamline Solutions a well-established Accounting Back office based out of Thane, Mumbai having both domestic & international clients, with 20+ years’ experience in in Accounting &...

  • Hotel Receptionist

    2 weeks ago


    Kopri, Thane, Maharashtra, India Hotel Lerida Full time

    **Requirements**: - Proven experience as a receptionist or in customer service - Strong communication and interpersonal skills - Ability to manage reservations and handle administrative tasks - Professional appearance and demeanor - Basic knowledge of hotel booking software (preferred) Pay: ₹10,455.20 - ₹24,093.06 per month Schedule: - Rotational...

  • Booking Executive

    4 days ago


    Thane, India Paradigm Consultancy Full time

    WE ARE HIRING Designation: - Booking Executive : Hotel / Resort Location: - Thane Maharashtra Salary: - 10,000 To 20,000 Per Month food and accommodation provided Education: - Diploma / Degree in hotel Management Experience: - Total Experience : 3 Years with hotel or resort property Minimum Experience : 1 Year of Previous experience in a booking...

  • Hotel Receptionist

    7 days ago


    Thane, India Sensys Technologies Pvt. Ltd Full time

    **Job Summary**: We are seeking a friendly, professional, and customer-focused **Hotel Receptionist** to join our front desk team. As the first point of contact for guests, you will play a key role in delivering exceptional service by handling check-ins, check-outs, reservations, and guest inquiries with efficiency and warmth. **Key Responsibilities**: -...


  • Thane, India Hotel Satkar Residency Full time

    **Experience of 2,3 years required in hotel line.**: - Performing all check-in and check-out tasks - Managing online and phone reservations - Informing customers about payment methods and verifying their credit card d - We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their...


  • Thane, India Sensys Technologies Pvt. Ltd Full time

    **Key Responsibilities**: - **Guest Check-In & Check-Out**: - Greet guests upon arrival, check them in promptly, and provide them with all necessary information. - Process guest check-outs, ensuring billing and payment are handled accurately. - Ensure that all guest requests and requirements are met efficiently during the check-in/check-out process. -...