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Events Operations Executive

2 weeks ago

Gurugram Haryana, India GENUS DEPARTMENTAL STORE Full time

An **Operations Executive** in the travel industry, specifically handling **MICE (Meetings, Incentives, Conferences, and Exhibitions)** operations, would typically have the following responsibilities in their job description (JD) in brief:

- **Client Coordination**: Liaising with clients to understand their MICE requirements and expectations.
- **Event Planning and Coordination**: Organizing all aspects of MICE events, including venue selection, accommodation, transportation, catering, and logistics.
- **Vendor Management**: Collaborating with vendors and suppliers for event materials, equipment, and services.
- **Budget Management**: Preparing and managing budgets for events, ensuring cost efficiency and quality service.
- **Itinerary Creation**: Developing detailed itineraries for participants, ensuring smooth transitions between different event activities.
- **Logistical Support**: Overseeing on-ground operations, including registration, transportation, and event setup.
- **Troubleshooting**: Addressing any issues that arise before, during, and after the event to ensure client satisfaction.
- **Post-event Reporting**: Providing clients with reports and feedback after events to evaluate success and areas of improvement.

The role involves strong communication, organizational, and problem-solving skills, with a focus on customer satisfaction and attention to detail.

**Job Types**: Full-time, Permanent

Pay: ₹11,876.58 - ₹31,564.29 per month

**Benefits**:

- Flexible schedule
- Food provided
- Leave encashment

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift

Supplemental Pay:

- Performance bonus

**Experience**:

- Events Operations: 2 years (required)

Work Location: In person