Billing Coordinator
4 days ago
**Billing Coordinator ( Job ID : 000001247 )**:
NA
Experience
**3 - 5 years**
Offered Salary
Notice Period
**Not Disclosed**
**Roles & Responsibilities**:
- Collaborating with finance and sales professionals to maintain accounts receivable
- Collaborate with Customers and assist them in all billing related questions.
- Collaborate with Third-Party customer support staffs to handle any clarifications that they might need from accounts.
- Ensuring customers are billed correctly for services offered.
- Compiling and process information such as prices, discounts, services, contracts, etc.
- Issue invoices and distribute them electronically.
- Communicate with customers to answer questions.
- Request payment of pending debts in a firm yet considerate manner.
- Negotiate payment arrangements when needed.
- Keep accurate records (customer information, received payments etc.)
- Prepare and submit statements.
- Identify process improvements periodically and automate the rote tasks.
- Resolve disagreements between Company and Customer
**Skills Required**:
- Must have SAAS/CRM Billing experience.
- Proficient in MS office and data entry; working knowledge of ERP software is mandatory. Knowledge on Salesforce, Fusebill, Quick Books is good to have.
- Excellent communication and interpersonal skills
- Excellent ability to collaborate with customers and internal staff in AR end-to-end process
- Good hands on multiple cloud softwares in the market.
- Understanding of relevant product SaaS Subscription Billing and best practices
- Great attention to details
- Excellent ability to organize and coordinate tasks
- Confidentiality and trustworthiness
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