Communications Trainer

**Opportunity and Role Description**

**About the company**:
Kraftshala makes India’s most loved marketing & sales training programs with an Advocacy Score of 95%. We believe that education becomes a lot more fruitful, and a lot more fun, when you get kickass practitioners, the real experts, to train emerging talent. Our programs are built on frameworks and examples from the best in the industry and they are consistently updated with the latest, cutting-edge tools & learnings from the field.

This is why S&M professionals from world’s top consumer companies (like Unilever, P&G, Nestlé, ITC, Facebook, Amazon, Yum Brands, etc) as well as students currently studying in the best business schools of the country (all major IIMs, ISB, FMS, XLRI, SP Jain, IIFT, etc.) find value in our programs (remember 95%?). The goal now is to take our training programs to India’s masses
- the talented people across the length and breadth of our country who have been denied a shot at professional success due to the limitations of the existing system.

We are a team that is gunning to bring transformative changes to India’s higher education ecosystem. Welcome to the ride :)

**What do we value (the Kraftshala Kode)**:

- Like all good companies, we value integrity, excellence, respect, inclusion, and collaboration. Our team’s distinctiveness comes from the following:

- We seek a **user centric mindset** so that we can Scale with Soul. People who start with the user and work backward, and take every opportunity to add value, even if they have to go well beyond, fit right in.- We believe speed matters enormously in business. We value people who have a
- ** bias for action** and are willing to take calculated risks in the face of uncertainty.-
- We are a
- **team of learners** who like to observe, read, reflect and seek feedback to be better today than we were yesterday.-
- We value
- **problem solving skills**. We look at problems objectively, solve for root causes, make decisions for long term good instead of short term gain, and don’t let processes get in the way of value addition.-
- We admire people with
- **ambition & courage** to take on large goals. We are seeking to build a team of self-starters who demonstrate high ownership.-
- We aim for
- **consistency and reliability** and expect the same from others. Predictability just makes everyone’s life a lot smoother.-
- We like people who are
- **real, open and direct in communication**, while still being empathetic.- We are **practical optimists**. Our team strongly believes in a better future and takes joy and pride in the fact that we are playing our part to make that future a reality.

**What is the recruitment process**:
As a small team (~50 folks), it’s imperative that we get to know each other before taking the leap. We want to ensure you succeed in your role within our team. Each conversation with us will last about 40-75 minutes, except the first call which is a short one to understand expectations. Typically the whole process takes between 10 - 15 business days depending on your and our schedules. The process will occur over telephonic calls, so you don’t need to worry about travel.
- **Skill Assessment Task**: This will be a task that assesses you on some of the core skills you’ll need to succeed in this role.-
**Technical conversation**: This will be a call with a senior member of the team wherein you can expect to be evaluated on your functional skills and other competencies needed for the job, mentioned below.-
**Culture fit conversation -1**:

- ** **A conversation with a senior member of the team to ensure that there is a fit with the Kraftshala Kode.-
**Culture fit conversation - 2**: A conversation with our Founder/CEO of the team to ensure that there is a fit with the Kraftshala Kode.-
**Extending an offer**: If all goes well, we will extend an offer mentioning the relevant details.**Human Skills Trainer (Communication) - Role Description**

**What you will be doing**:
We conduct Behavioral Skills (aka Human Skills) Training for our programs, a huge chunk of which involves helping students (freshers as well as experienced) to figure out the best suited roles for them, and then upskilling them by being impactful and convincing in their CVs and interviews. Your goal as a Human Skills Trainer (Communication) is to help them in these activities by focusing on improving their language proficiency. We also have a track for students who wish to specialize in Content and Social Media marketing. This track has an entire module dedicated to language and writing, which you will be fully involved in. All of our interventions are done online to a diverse group of students who are from all over India.

We’re looking for someone who can work full-time with our current Human Skills Training team to ensure that all students get high quality training, feedback and additional support and are able to get placed in the roles we are preparing them for. Cur