Customer Service Assistant

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...

Responding to customer inquiries and resolving issues in a timely and professional manner Providing product information and assistance to customers Processing orders, returns, and exchanges Handling customer complaints and escalating when necessary Assisting customers with technical support Maintaining accurate customer records and documentation...

Attending customer service team meetings. - Continued learning of the company’s products. - Assisting customers with refunds or cancellations. - Completing administrative tasks. - Handling service issues. - Proactive questioning/asking for feedback from customers. - Committed, to meeting agreed deadlines with customers. **Job Types**: Full-time,...

**Designation**: Customer Service Associate **Process Type**: Voice **Experience**:Fresher or 6 months experience (Preferable) **Must Have: Bengali language + English (mandatory)** **Qualification**: Any Graduate/ HSC **Job Type**:Full-time **Requirements**: - Should be ready to work for the Voice process - Must have a excellent command & fluency in...

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...

**Job Types**: Full-time, Fresher Pay: ₹18,500.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental Pay: - Yearly bonus **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) -...

Respond promptly and professionally to customer inquiries via phone, email, live chat, or in person.Process orders, forms, applications, and requests.Resolve product or service issues by clarifying complaints, determining the cause, and identifying solutions.Ability to multitask, prioritize, and manage time effectively.Positive attitude and a passion for...

Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner. Resolve product or service problems by clarifying customer complaints, determining the cause, selecting the best solution, and following up to ensure resolution. Process orders, forms, applications, and requests accurately. Maintain a deep understanding of...

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...

Handle customer complaints - Sell relevant products and services - Build customer satisfaction - Direct calls appropriately to other departments - Collaborate with the team and meet daily quotas - Greeting customers with a positive attitude - Assisting customers on the sales floor - Ensuring good customer interactions - Following the company sales process...