Production Support

1 week ago

Bengaluru, India Nucleus Health Full time

Production Support, Sql Server, Aladdin, Trade Finance

Good to have Skills: Production Support, Sql Server, Aladdin, Trade Finance

6 + years if Experience in Aladdin and investment industry is Mandatory, Ability to interface with FO end users Good understanding of investment data and attentive to details Ability to independently drill down in / out of Aladdin to find issue root cause. Familiar with database. Able to run queries as part of issue analysis. Knowledge in SQL Server. Knowledge in JIRA/ServiceNow/Confluence. High level responsibilities: Offshore L2/L3 support folk working in US hour to support Aladdin. Support Aladdin end user queries. Perform analysis, determine root cause, engage various teams to drive solution, proactively provide status to end user. Track issues and report KPI. Should be flexible to work in night shifts.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹2,800,000.00 - ₹3,200,000.00 per year

**Benefits**:

- Provident Fund

Day range:

- Monday to Friday

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):
Bangalore
Kochi
Thiruvananthapuram
Pune
Chennai
Hyderabad
Noida

**Speak with the employer**
+91 9108229719

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