Product Trainer

3 weeks ago

Bengaluru, India Publicis Production Full time

Key Responsibilities:

1. Training Delivery & Execution

  • Conduct
    technical and functional training sessions
    for employees, clients, and partners on Tech products.
  • Deliver both
    online and in-person
    training sessions.
  • Provide hands-on demonstrations and real-world use cases to enhance learning.
  • Ensure all trainees understand
    product features, integrations, troubleshooting, and best practices
    .

2. Training Content Development

  • Create
    user manuals, training guides, video tutorials, e-learning modules, and FAQs
    .
  • Keep training materials updated based on
    product updates, new releases, and industry trends
    .
  • Develop assessments, quizzes, and certification programs to evaluate learning outcomes.

3. Internal Team Enablement

  • Train
    technical teams
    on product functionalities and competitive advantages.
  • Conduct onboarding sessions for new hires to ensure quick adoption of Tech products.
  • Gather feedback from trainees and stakeholders to continuously improve training programs.

4. Collaboration & Product Knowledge Enhancement

  • Work closely with
    Product Managers, Engineers, and Tech Support
    to understand technical aspects of products.
  • Stay updated on industry advancements and competitors' offerings to refine training methodologies.

5. Performance Tracking & Reporting

  • Measure training effectiveness through
    feedback surveys, knowledge assessments, and trainee performance tracking
    .
  • Provide regular reports to management on training impact and improvement areas.

Required Qualifications & Skills:

  • Education:
    Bachelor's or Master's degree in
    Computer Science, IT, Engineering, or a related field
    .
  • Experience:
    3+ years of experience in
    Tech product training, technical training, or software education
    .
  • Excellent
    communication, presentation, and public speaking skills
    .
  • Ability to
    translate complex technical concepts
    into easy-to-understand training materials.
  • Strong analytical and problem-solving skills.

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