Product Trainer

3 weeks ago

Bengaluru, India Publicis Production Full time

Key Responsibilities:

1. Training Delivery & Execution

  • Conduct technical and functional training sessions for employees, clients, and partners on Tech products.
  • Deliver both online and in-person training sessions.
  • Provide hands-on demonstrations and real-world use cases to enhance learning.
  • Ensure all trainees understand product features, integrations, troubleshooting, and best practices .

2. Training Content Development

  • Create user manuals, training guides, video tutorials, e-learning modules, and FAQs .
  • Keep training materials updated based on product updates, new releases, and industry trends .
  • Develop assessments, quizzes, and certification programs to evaluate learning outcomes.

3. Internal Team Enablement

  • Train technical teams on product functionalities and competitive advantages.
  • Conduct onboarding sessions for new hires to ensure quick adoption of Tech products.
  • Gather feedback from trainees and stakeholders to continuously improve training programs.

4. Collaboration & Product Knowledge Enhancement

  • Work closely with Product Managers, Engineers, and Tech Support to understand technical aspects of products.
  • Stay updated on industry advancements and competitors’ offerings to refine training methodologies.

5. Performance Tracking & Reporting

  • Measure training effectiveness through feedback surveys, knowledge assessments, and trainee performance tracking .
  • Provide regular reports to management on training impact and improvement areas.


Required Qualifications & Skills:

  • Education: Bachelor’s or Master’s degree in Computer Science, IT, Engineering, or a related field .
  • Experience: 3+ years of experience in Tech product training, technical training, or software education .
  • Excellent communication, presentation, and public speaking skills .
  • Ability to translate complex technical concepts into easy-to-understand training materials.
  • Strong analytical and problem-solving skills.

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