Service Process Executive

2 weeks ago

Yeshwanthpur Bengaluru Karnataka, India Arvi Systems & Controls Pvt. Ltd Full time

Co-ordination

Skills required

Clarity in communication, knowledge of UPS / electronic products / Industrial /Medical products.

Ability to convince and instill confidence and trust about the company and products. Well versed

with MS office and Knowledge of Tally for billing.

Follow up

MIS Reporting

Documentation

& filing

Drafting

Preparing

Quotes

Prepare quotes and detail technical specification using the company's excel template..

File enquiry and quotes

Review customer PO & WO, Issue work order with clear technical and customisation

details

Filing of site inspection report, PMC reports, service reports

Drafting letters, minutes, site inspection report as per the format in excel

Followup receipt of quote, invoices, AMC contract papers, confirmation

of

Performa invoicing in excel

Followup PO & service work orders from production / engineering

department to

Update production and service status daily

Preparing AMC and service quotations using the excel template

Followup of PO, AMC and service work orders from the customer

Followup of payments

Co-ordinate with accounts and arrange documents for despatch

Arrange transporter for despatch of units.

Co-ordinate with despatch and ensure timely packing and despatch.

Drafting site pre-requisites with drawing

Co-ordinate with production to ensure honoring of delivery committment.

Mailing daily work report

Mailing weekly report of Enquiry-Quote-Followup-Status

Multi-tasking role of process execution in Lead generation / Business development,

inside sales process, service, Recruiting, HR, purchase, front office etc.

Responding

to enquiries

Making cold calls

Courteous responses over phone, time bound responses by mail and other relevant

correspondance.

Mailing cold calls for lead geneartion.

Job Profile - Process executive.

Pay: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

**Speak with the employer**
+91 7022024373

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