Customer Support Executive
1 week ago
The **Customer Support Executive**at **Sarovar Infotech Pvt Ltd** plays a pivotal role in ensuring the smooth operation of the office while managing customer relations. This dual-role individual is responsible for handling administrative tasks, supporting management, facilitating communication across departments, and coordinating with customers to build strong relationships. From organizing meetings and managing schedules to customer outreach and data processing, this role is integral to the success of the organization.
**Key Responsibilities**
- Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly.
- Make calls to prospects and existing customers to introduce services or products and provide support.
- Schedule and coordinate client meetings, ensuring follow-ups and timely communication.
- Maintain detailed customer records and track interactions to enhance customer satisfaction.
- Identify and create new prospects for website development, SEO services, or both.
- Contact prospects, introduce services, and schedule meetings to discuss their needs.
**Benefits**:
- Paid sick time
Schedule:
- Day shift
Ability to commute/relocate:
- JP Nagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (preferred)
**Language**:
- English (preferred)
- Kannada (preferred)
Work Location: In person
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Bangalore, Karnataka, India Customer Support Executive Full time- Flipkart Customer Support Role- Qualifications Any Graduate Fluent English Hindi- Experience Freshers Experienced- Salary 14 700 - 20 500 month Quarterly Bonus- Rotational 9 - hour shifts 6 days week - Interview Rounds HR Ops Trainer - Location Kudlugate- Flipkart Semi - Voice Process Jobs- Qualifications Any Graduate Fluent English ...
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