Customer Support Executive

4 days ago

JP Nagar Bengaluru Karnataka, India Sarovar Infotech Pvt Ltd Full time

The **Customer Support Executive**at **Sarovar Infotech Pvt Ltd** plays a pivotal role in ensuring the smooth operation of the office while managing customer relations. This dual-role individual is responsible for handling administrative tasks, supporting management, facilitating communication across departments, and coordinating with customers to build strong relationships. From organizing meetings and managing schedules to customer outreach and data processing, this role is integral to the success of the organization.

**Key Responsibilities**
- Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly.
- Make calls to prospects and existing customers to introduce services or products and provide support.
- Schedule and coordinate client meetings, ensuring follow-ups and timely communication.
- Maintain detailed customer records and track interactions to enhance customer satisfaction.
- Identify and create new prospects for website development, SEO services, or both.
- Contact prospects, introduce services, and schedule meetings to discuss their needs.

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Ability to commute/relocate:

- JP Nagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- English (preferred)
- Kannada (preferred)

Work Location: In person

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