Support Executive- Voice Process

1 week ago

Nagpur, India Ciferon Full time

**JD - Support - Voice Process**

Ciferon is a simplest restaurant POS and management software that works online and offline both, integrated with leading platforms which provide the easy operations like: Billing, Inventory, accounting, Reports, online orders and many more. Hence, the major part is customer support. So we are looking for the support executive for voice process who has a major role in the organization for the growth of both employee and company.

Roles & Responsibilities
- Good communication skills in English Required.
- Listen to customers concerns, issues and questions.
- Resolve customers concerns and answer customers questions to your best ability
- Maintain a positive attitude and calmly respond to customers complaints.
- Strong multi-tasking skills.
- Must be flexible for night shift & rotational shift.
- Have daily interactions with customers and handle all issues from end to end via call.
- Go the extra mile to engage customers in solving issues and ensure satisfaction.
- Quickly and effectively build rapport with customers and resolve issues
- Managing customer expectations regarding estimated response times
- When required need to visit client and give the training of the software.
- Communication Proficiency - Ability to convey message effectively: Comprehension, Active Listening, Rate & Clarity of Speech, Conversational Ability.
- Make technical presentations and demonstrate how a product meets client needs.

Experience Range - 1 to 2 years

Salary Range - 10K to 14K

Job Location
- Nagpur

Skills required - Excellent English Verbal & Written Communication Skills

Job Requisite
- BPO Experience.

Job Requirement Flexible to work in rotational shifts. 6 days working with 1 day rotational off

**Contact Person**:

- Alefia Husain

**Contact Number/ID**:
**Address**:

- Plot 18,19, Near Dainik Bhaskar Office, Untkhana Square, Great Nag Road, Nagpur-440003

**Salary**: ₹10,000.00 - ₹14,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service (required)

  • Customer Support Executive

    5 days ago

    Nagpur, India Support executive Full time

    Voice process Inbound calls, outgoing calls can be handle English language must work from home Laptop/ desktop of single user, window 10, minimum 4GB ram, Internet connection, minimum 40 kbps speed Salary 18k CTC ( in hand 14k) Fresher experience both can apply Rotational shift **Salary**: ₹18,000.00 per month Schedule: - Day shift - Flexible...

  • Support Executive- Voice Process

    1 week ago

    Nagpur, India Ciferon Full time

    **JD - Support - Voice Process** **Job** **Description** Ciferon is a simplest restaurant POS and management software that works online and offline both, integrated with leading platforms which provide the easy operations like: Billing, Inventory, accounting, Reports, online orders and many more. Hence, the major part is customer support. So we are looking...

  • International Voice Process

    2 weeks ago

    Nagpur, Maharashtra, India Astitva Systems Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are hiring dynamic and self-motivated International Voice Process Executives for our Outbound Process. Candidates should have excellent communication skills, a customer-focused approach & the ability to handle international clients professionally

  • International Voice Process

    6 hours ago

    Nagpur, India Astitva Systems Full time

    We are hiring dynamic and self-motivated International Voice Process Executives for our Outbound Process. Candidates should have excellent communication skills, a customer-focused approach & the ability to handle international clients professionally

  • International Voice Process

    6 days ago

    Nagpur, Maharashtra, India Thinkersteps Technologies Pvt Ltd Full time

    Telecalling Executive (International Voice Process) Experience: - 6 Months to 1 Year in International Voice Process or Customer Service Support Roles & Responsibilties: 2. Demonstrate expert knowledge of our products, pricing, and availability, offering comprehensive answers to customer questions. 3. Collaborate with other member to fulfill customer...

  • Voice Process Executive

    2 weeks ago

    Nagpur, Maharashtra, India nirvana_association Full time

    **Job Title**: Voice Process Executive **Location**: [Nagpur] **Job Type**: Full-time **Key Responsibilities**: - Handle inbound and outbound calls, addressing customer queries, providing information, and resolving issues. - Maintain high standards of customer service and professionalism during all interactions. - Provide accurate and complete...

  • Customer Support Executive(International Voice

    5 days ago

    Nagpur, India Actics Technologies Pvt. Ltd. Full time

    **Job description** **Designation: Customer Service Executive(International voice process)** **Process Type - Voice** **Experience - 6 months experience in BPO (mandatory)** Qualification - Any Graduate/HSC **Salary**: ₹14,000 - ₹18,000 per month **Requirements**: - Should be ready to work for the Voice process - Must have a excellent command &...

  • Voice Process Executive

    2 days ago

    Nagpur, Maharashtra, India Trivium Full time

    **Job description** **Job Role**:International Voice Process Associate **Location**:Nagpur **Schedule**:Full Time **Work Location**: Work from Office **Reports to**:Operations Manager **Duties and Responsibilities**: - Ensure consistency and quality across voice demos, adhering to established brand guidelines and style. - Incorporate feedback and make...

  • Customer Service Executive

    2 weeks ago

    Nagpur, India Finscope Full time

    BPO/ Call Center Job Designation - Executive Profile - Voice Process Role - Customer Support Shift - 5 Days Rotational Weekly Offs - 2 Days Rotational Minimum Qualification - HSC and Above Experience - Freshers Salary-INR 13000/- take home ,CTC - 195000 Language Required - Tamil,Malyalam, Kannada orTelugu Work Location-Work from Office Extra...

  • Voice Process Executive

    2 weeks ago

    Nagpur District, Maharashtra, India Crystal heaven Full time

    **Voice Process Executive**: **Job Title: Voice Process ExecutiveJob Summary**: **Key Responsibilities**: - Handle inbound and outbound calls to assist customers with their inquiries, concerns, and issues. - Provide accurate information about products, services, or company policies. - Address customer complaints, resolve problems, and offer solutions in a...