Support Executive- Voice Process

1 week ago

Nagpur, India Ciferon Full time

**JD - Support - Voice Process**

**Job** **Description**

Ciferon is a simplest restaurant POS and management software that works online and offline both, integrated with leading platforms which provide the easy operations like: Billing, Inventory, accounting, Reports, online orders and many more. Hence, the major part is customer support. So we are looking for the support executive for voice process who has a major role in the organization for the growth of both employee and company.

**Roles** **&* **Responsibilities*

Good communication skills in English Required.

Listen to customers concerns, issues and questions.

Resolve customers concerns and answer customers questions to your best ability

Maintain a positive attitude and calmly respond to customers complaints.

6. Strong multi-tasking skills.

7. Must be flexible for night shift & rotational shift.

8. Have daily interactions with customers and handle all issues from end to end via call.

9. Go the extra mile to engage customers in solving issues and ensure satisfaction.

10. Quickly and effectively build rapport with customers and resolve issues

11. Managing customer expectations regarding estimated response times

12. When required need to visit client and give the training of the software.

Communication Proficiency - Ability to convey message effectively: Comprehension, Active Listening, Rate & Clarity of Speech, Conversational Ability.

Make technical presentations and demonstrate how a product meets client needs.

**Experience** **Range** - 0 to 2 years

**Salary Range**- 10K to 15K

**Job Locations**:

- Nagpur

**Skills** **required** - Excellent English Verbal & Written Communication Skills

**Job Requisite-** BPO Experience.

**Job Requirement-**

Flexible to work in rotational shifts.

6 days working with 1 day rotational off

**Contact Person**:

- Rhea Kapai

**Contact Number/ID**:
**Address**:

- Plot 18,19, Near Dainik Bhaskar Office, Untkhana Square, Great Nag Road, Nagpur-440003

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

  • Customer Support Executive

    5 days ago

    Nagpur, India Support executive Full time

    Voice process Inbound calls, outgoing calls can be handle English language must work from home Laptop/ desktop of single user, window 10, minimum 4GB ram, Internet connection, minimum 40 kbps speed Salary 18k CTC ( in hand 14k) Fresher experience both can apply Rotational shift **Salary**: ₹18,000.00 per month Schedule: - Day shift - Flexible...

  • Support Executive- Voice Process

    1 week ago

    Nagpur, India Ciferon Full time

    **JD - Support - Voice Process** Ciferon is a simplest restaurant POS and management software that works online and offline both, integrated with leading platforms which provide the easy operations like: Billing, Inventory, accounting, Reports, online orders and many more. Hence, the major part is customer support. So we are looking for the support...

  • International Voice Process

    2 weeks ago

    Nagpur, Maharashtra, India Astitva Systems Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are hiring dynamic and self-motivated International Voice Process Executives for our Outbound Process. Candidates should have excellent communication skills, a customer-focused approach & the ability to handle international clients professionally

  • International Voice Process

    10 hours ago

    Nagpur, India Astitva Systems Full time

    We are hiring dynamic and self-motivated International Voice Process Executives for our Outbound Process. Candidates should have excellent communication skills, a customer-focused approach & the ability to handle international clients professionally

  • International Voice Process

    6 days ago

    Nagpur, Maharashtra, India Thinkersteps Technologies Pvt Ltd Full time

    Telecalling Executive (International Voice Process) Experience: - 6 Months to 1 Year in International Voice Process or Customer Service Support Roles & Responsibilties: 2. Demonstrate expert knowledge of our products, pricing, and availability, offering comprehensive answers to customer questions. 3. Collaborate with other member to fulfill customer...

  • Voice Process Executive

    2 weeks ago

    Nagpur, Maharashtra, India nirvana_association Full time

    **Job Title**: Voice Process Executive **Location**: [Nagpur] **Job Type**: Full-time **Key Responsibilities**: - Handle inbound and outbound calls, addressing customer queries, providing information, and resolving issues. - Maintain high standards of customer service and professionalism during all interactions. - Provide accurate and complete...

  • Customer Support Executive(International Voice

    5 days ago

    Nagpur, India Actics Technologies Pvt. Ltd. Full time

    **Job description** **Designation: Customer Service Executive(International voice process)** **Process Type - Voice** **Experience - 6 months experience in BPO (mandatory)** Qualification - Any Graduate/HSC **Salary**: ₹14,000 - ₹18,000 per month **Requirements**: - Should be ready to work for the Voice process - Must have a excellent command &...

  • Voice Process Executive

    2 days ago

    Nagpur, Maharashtra, India Trivium Full time

    **Job description** **Job Role**:International Voice Process Associate **Location**:Nagpur **Schedule**:Full Time **Work Location**: Work from Office **Reports to**:Operations Manager **Duties and Responsibilities**: - Ensure consistency and quality across voice demos, adhering to established brand guidelines and style. - Incorporate feedback and make...

  • Customer Service Executive

    2 weeks ago

    Nagpur, India Finscope Full time

    BPO/ Call Center Job Designation - Executive Profile - Voice Process Role - Customer Support Shift - 5 Days Rotational Weekly Offs - 2 Days Rotational Minimum Qualification - HSC and Above Experience - Freshers Salary-INR 13000/- take home ,CTC - 195000 Language Required - Tamil,Malyalam, Kannada orTelugu Work Location-Work from Office Extra...

  • Voice Process Executive

    2 weeks ago

    Nagpur District, Maharashtra, India Crystal heaven Full time

    **Voice Process Executive**: **Job Title: Voice Process ExecutiveJob Summary**: **Key Responsibilities**: - Handle inbound and outbound calls to assist customers with their inquiries, concerns, and issues. - Provide accurate information about products, services, or company policies. - Address customer complaints, resolve problems, and offer solutions in a...