Customer Service Executive

4 days ago

Delhi Delhi, India Spectrum Insurance Broking Full time

Spectrum Careers

Be part of the divine Spectrum family, dedicated to delivering top-tier financial security to our esteemed customers. Seize the golden opportunity to embark on a gratifying career with Spectrum, and unleash your utmost potential here

Our philosophy

At Spectrum, our employees are our most valuable assets. We are dedicated to creating an extensive, collaborative, and empowering work environment that fosters personal growth, professional development, and overall well-being.

Customer Service Executive
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents

**Eligibility Criteria**:

- 12th/ Graduation - Eligible
- Good Communication skills
- computer knowledge
- **Innovative Environment**:

- We're at the forefront of technology, constantly pushing the boundaries of what's possible.
- Your ideas will be valued, and you'll have the opportunity to make a real impact on our products and services.
- ** Collaborative Culture**:

- We believe in the power of teamwork and value diverse perspectives.
- You'll work alongside talented professionals who are passionate about what they do.
- ** Personal Growth and Development**:

- We're committed to helping our employees grow both personally and professionally.
- Access to training, mentorship programs, and ongoing learning opportunities are just a few ways we invest in our team.
- ** Work-Life Balance**:

- We understand that a healthy work-life balance is essential for long-term success and well-being
- Flexible work arrangements and competitive benefits packages are part of our commitment to our team's overall wellness.
- We foster an environment that encourages collaboration, creativity, and professional growth. Whether you're in the office or working remotely, you'll find a supportive community at Spectrum.

Contact Us

Benefits and Perks

We understand that a healthy work-life balance is crucial. That's why we offer a comprehensive benefits package that includes:

- 401(k) Retirement Plan
- Paid Time Off (Vacation, Sick Leave, and Holidays)
- Employee Assistance Program
- Pf account
- ESIC & Group Insurance
- Employee Discounts on Spectrum Services
- Rewards for solutions & innovation

Our Commitment to Diversity and Inclusion

At The Spectrum, we embrace diversity in all its forms. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better decision-making. We're committed to providing equal opportunities for all employees and applicants.

Join Us in Shaping the Future

If you're ready to be part of a dynamic team that's shaping the future, we'd love to hear from you. send us your resume. Let's create something extraordinary together.

  • Costumer Service Executive

    1 day ago

    Delhi, Delhi, India Nextgen Global Service Full time

    **Job Title: Computer Technical Sales Representative-INBOUND SALES (Fresher/Experienced)** **Location: Saket, Delhi** **Shift: US Night Shift IST (8 PM TO 5 AM)** **Salary**: **For Fresher-3 LPA Fixed+1.50 LPA Incentives** **For Experienced-5LPA+3 LPA incentives** As a Computer Technical Sales Representative, you will be responsible for promoting and...

  • Customer Service Executive

    1 day ago

    Delhi, Delhi, India Hirex Full time

    **Customer Service Executive Responsibilities**: - Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the...

  • Customer Service Executive

    4 days ago

    Delhi, India GIGL Summaries Full time

    We are seeking a Customer Service Executive to join our team and deliver exceptional service to our valued customers. As a Customer Service Executive, you will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring a positive customer experience. - **Salary - **It's a Work from home Job**: - **Experience - 1-3...

  • Customer Service Executive

    4 days ago

    Delhi, Delhi, India Handelnine Global Full time

    Customer Service ExecutiveLocation : Remote0–2 Years ExperienceAbout Handelnine GlobalAt Handelnine Global, we run multiple D2C brands across 60+ countries, and great customer service is at the heart of everything we do.We are looking for a Customer Service Executive who is friendly, quick on their feet, and passionate about solving problems for our...

  • Customer Service

    1 day ago

    Delhi, Delhi, India Hirex Full time

    **Customer Service Executive Requirements** - A bachelor’s degree in administration or a related field. - A minimum of **1+** years of experience as a customer service representative. - Superior written and oral communication skills. - Leadership skills to guide and improve a team. - Data entry and basic computer skills. - Knowledge about customer...

  • Customer Service Executive

    2 days ago

    Delhi, India Mount Talent Consulting Full time

    Hiring for Lenskart From 1 to 5 year(s) of experience ₹ 1,50,000 - 2,25,000 P.A. - Delhi / NCR ( Sector-24 Gurgaon,Sector-63 Gurgaon) provide knowledgeable answers to questions about a product, pricing,and availablity work with internal departments to meet customer's need data entry in various platform At least 0-3 years of relevant work...

  • Customer Service Executive

    4 days ago

    Delhi, India Siyana InfoSolution Full time

    **Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual...

  • Executive - Customer Service

    4 days ago

    Burari, Delhi, Delhi, India BR Specialities LLP Full time

    **EXECUTIVE** **Department**:Client Relations **Overview**:Responsible for being the primary point of contact for customer inquiries, providing exceptional service and ensuring their satisfaction with our products and services **Scope of Work**: - Process customer orders accurately and efficiently, ensuring timely delivery and adherence to agreed-upon...

  • Customer Service Executive

    8 hours ago

    Jhandewalan, Delhi, Delhi, India Pamac Finserve Pvt Ltd Full time

    Hiring for Customer service executive Location Desired : Mtia Khan, Rani Jhansi Road, Jhandewalan Delhi-1100555 Salary -17-20k Job Description - Should have experience in BFSI. - Should have experience in handling walk-in-customer. - Good English ( written and talking ). - Male or Female both are ok. Contact person 8879993655 Mamta HR **Job Types**:...

  • Customer Service Executive

    4 days ago

    Delhi, Delhi, India Command Billing Full time

    **Responsibilities** 1. Handle inbound and outbound calls for US-based clients and perform data entry on the given software. 2. Follow communication procedures, guidelines and policies. 3. Build sustainable relationships of trust through open and interactive communication. 4. Keep records of customer interactions, process customer accounts and file...