Customer Service Executive

9 hours ago

Delhi, India GIGL Summaries Full time

We are seeking a Customer Service Executive to join our team and deliver exceptional service to our valued customers. As a Customer Service Executive, you will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring a positive customer experience.
- **Salary
- **It's a Work from home Job**:

- **Experience
- 1-3 Years**:
**Responsibilities**:
2. Assist customers with product information, order status, and issue resolution.

3. Maintain a thorough understanding of our products and services to provide accurate information.

4. Handle customer complaints and concerns with empathy and professionalism, striving to achieve a satisfactory resolution.

5. Document customer interactions and feedback for continuous improvement.

6. Collaborate with other teams to escalate and resolve complex issues.

7. Uphold company policies and maintain a high standard of service quality.

**Salary**: Up to ₹15,000.00 per month

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

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