Subject Matter Expert
1 day ago
**About the Role**:
As a Subject Matter Expert at Prudent Partners, you will be the cornerstone of our team, providing expert knowledge and support to ensure service level agreements are met. Your role involves maintaining performance and discipline, offering regular and constructive feedback, and being an excellent supporter to the team.
**Key Responsibilities**:
- Knowledge Support: Offer expert guidance and support to the team.
- Performance Maintenance: Ensure team adherence to performance standards.
- Constructive Feedback: Provide regular and actionable feedback for improvement.
- Team Support: Act as a primary support system for the team.
- SLA Adherence: Ensure all service level agreements are consistently met.
**Required Skills & Experience**:
- Strong communication and feedback skills.
- Proven ability to support and improve team performance.
- Exceptional problem-solving skills.
- Leadership and team management abilities.
**Preferred Qualifications**:
- Graduate in any stream.
- Significant experience in a similar role.
- Demonstrated ability in Team and operations management
- Leadership and team management experience.
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Night shift
Supplemental Pay:
- Shift allowance
**Experience**:
- total work: 2 years (required)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
Work Location: In person
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