
Ticketing Agent
4 days ago
**Job Title**:Train & Air Booking Staff**
**Location**: Kandivali East, Mumbai.
**Job Type**: Full-time
**Key Responsibilities**:
- Handle train and air ticket bookings, cancellations, and modifications.
- Assist customers in selecting the best travel options based on their requirements.
- Provide accurate information regarding fares, routes, schedules, and policies.
- Process payments and issue invoices for bookings.
- Coordinate with airlines, railways, and travel partners for smooth ticketing operations.
- Resolve customer inquiries and complaints professionally.
- Keep track of industry trends, fare changes, and promotional offers.
**Requirements**:
- Experience in train and air ticket booking (preferred but not mandatory).
- Knowledge of travel booking systems like Amadeus, Galileo, or IRCTC portal (a plus).
- Strong communication and customer service skills.
- Attention to detail and problem-solving abilities.
- Ability to multitask and work in a fast-paced environment.
**Benefits**:
- Competitive salary based on experience.
- Incentives and performance-based rewards.
- Opportunities for growth within the company.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- US shift
**Experience**:
- Ticket Agent: 1 year (required)
- Microsoft Excel: 1 year (required)
- Train Booking : 1 year (required)
Work Location: In person
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