Iata Ticketing Agent

2 days ago

Mumbai, India ARCON TechSolutions Full time

A Ticketing Agent is responsible for providing efficient and professional ticketing services to our staff, ensuring accurate booking and issuance of tickets for various modes of transportation, such as airlines, trains, buses, etc. They are responsible for efficiently managing both ticketing and hotel reservation processes for our employees. The job involves working in a fast-paced environment, handling multiple tasks simultaneously, and communicating effectively with passengers, airline staff, and travel agencies.

**Responsibilities**:
Process ticket bookings and reservations for employees, ensuring accuracy and compliance with airline rules and regulations. Handle booking modifications, cancellations, and rebooking requests.

Calculate fares and provide pricing options based on airline rules, fare classes, routing, and applicable discounts or promotions.

Assist employees in selecting suitable hotel accommodations based on their preferences, budget, and travel dates. Utilize hotel booking systems to make reservations, check availability, and provide customers with options. Handle booking modifications, cancellations, and special requests such as room upgrades or additional amenities.

Maintain accurate records of all transactions, reservations, and customer interactions. Ensure compliance with data protection regulations and handle sensitive information securely.

Collaborate with airline representatives, travel agencies, and other departments to resolve ticketing issues, coordinate special services (e.g., wheelchair assistance, special meals), and ensure a smooth travel experience for passengers. Liaise with other airlines for interline ticketing and re-accommodation purposes.

Stay updated with airline policies, industry trends, and ticketing software systems to maximize operational efficiency. Utilize ticketing tools and software effectively to streamline processes and minimize errors.

Process payment transactions, handle cash, credit card, or electronic payments, and reconcile accounts at the end of the shift. Maintain accuracy in financial transactions and ensure proper documentation of receipts and invoices.

Stay informed about visa requirements, travel advisories, and other relevant regulations to assist passengers accordingly.

Skills and Qualifications:
High school diploma or equivalent; additional certification in travel and tourism is a plus.

Prior experience in a customer service role, preferably in the airline or travel industry.

Excellent verbal and written communication skills, with a strong command of English (additional language proficiency is a plus).

Attention to detail and accuracy in processing bookings, fares, and financial transactions.

Good knowledge of geography, airline routes, and travel destinations.

Familiarity with IATA regulations, airline ticketing policies, and industry best practices.

**Salary**: From ₹100,000.00 per year

**Experience**:

- TOTAL: 3 years (preferred)

Work Location: In person

**Speak with the employer**
+91 7506138248

  • Ticketing Executive

    3 days ago

    Navi Mumbai, India Team Rustic Pvt. Ltd. Full time

    **OPERATIONS EXECUTIVE - TICKETING** (JOB DESCRIPTION) **JOB DESCRIPTION**: - Need to coordinate with IATA agents and get flight suggestions for group /FIT fares as per requirements - Once suggested flights get approved issue same through IATA agents. - Send tickets to all guests & maintain Trackers for issuance data - Make excel sheet based on PNR,...

  • Ticketing Executive

    3 days ago

    Mumbai, Maharashtra, India AnjMal Travel and tours Full time

    Looking urgently for a Fresher and experienced Ticketing Executive for our branch in Andheri East**.** - **About Company**: **AnjMal Travels & Tours **has been growing gradually yet maintaining its standards and quality of work. AnjMal Travels & Tours currently is a member of ETAA (Enterprising Travel Agent’s Association) with H. Karanjia as a director, on...

  • Ticketing Agent

    4 days ago

    Kandivali, Mumbai, Maharashtra, India Pretty Child Full time

    **Job Title**:Train & Air Booking Staff** **Location**: Kandivali East, Mumbai. **Job Type**: Full-time **Key Responsibilities**: - Handle train and air ticket bookings, cancellations, and modifications. - Assist customers in selecting the best travel options based on their requirements. - Provide accurate information regarding fares, routes, schedules,...

  • Ticketing Executive

    3 days ago

    Mumbai, Maharashtra, India Ahura Travels Full time

    **About the job** **Skills Required**: IATA qualified any other relevant Travel and Tourism qualification would also be an advantage. Need Graduates with excellent verbal communication 1-2 years of Experience in Aviation or traveling industry (knowledge of Galileo for reservations and ticketing required, should be familiar with aviation...

  • Executive Ticketing

    2 days ago

    Mumbai, Maharashtra, India SKIL Travel Pvt Ltd Full time

    Assist the Ticketing team in ensuring timely issuance of tickets by adhering to the defined TAT. Process all ticketing requests in compliance with SOPs while diligently identifying, securing and upselling opportunities, such as ancillary services, to drive additional revenue. Roles and Responsibilities - Manage reservations for clients and process ticket...

  • Reservation & Ticketing Executive

    2 days ago

    Andheri West, Mumbai, Maharashtra, India j v travels pvt ltd Full time

    BELOW 35 YEARS OF AGE MINIMUM 1-4 YEARS EXPERIENCE KNOWLEDGE OF DOMESTIC AIR TICKETING/AMADEUS DIPLOMA IN TRAVEL AND TOURISM/IATA Pay: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Yearly bonus **Experience**: - total work: 4 years (preferred) Work...

  • International Counter Ticketing Executive

    2 days ago

    Nariman Point, Mumbai, Maharashtra, India oceanic placements Full time

    Company profile - Well established IATA agency in business since 1980. Dealing with mainly corporate clients, FIT & HNI. Lead by a young & dynamic team and has an excellent work atmosphere. Position - Senior international counter ticketing executive job location - nariman point,Mumbai Qualification - Graduate with IATA certificate holder 2 to 3 years...

  • Group Ticketing Executive

    2 days ago

    Mumbai, Maharashtra, India Akbar Offshore PVt. Ltd. Full time

    We at Akbar Offshore Pvt Ltd is hiring for Group Ticketing Executive. Job description as below Roles and Responsibilities: - Group reservation and ticketing for Domestic and international airlines - Handling end to end transaction cost effectively - Action on Customer requests within specified timelines without any escalations or complaints from the...

  • Ticketing Executive

    4 days ago

    Andheri, Mumbai, Maharashtra, India Paramount HR Full time

    _**Job Summary**:_ - The Ticketing Executive is responsible for handling all aspects of airline ticketing (domestic and international), including reservations, cancellations, fare quotations, reissuance, and customer support. The role involves liaising with airlines, travel partners, and clients to ensure smooth and efficient travel arrangements._ - **Key...

  • Ticketing Agent

    2 days ago

    Chembur, Mumbai, Maharashtra, India Yugn HR Full time

    Ticketing Executive will handle handle customer inquiries, provides support for ticket sales, and manages smooth operations related to ticketing, often for events or travel. They may also be involved in managing travel bookings, processing refunds, and coordinating with vendors. **Responsibilities**: - **Issuing and Managing Tickets**: Creating, reissuing,...