Customer Relationship Executive

2 days ago

Karnal, India Bansal Fine Foods Pvt. Ltd. Full time

**Responsibilities**
- Ensuring that orders are executed smoothly and timely.
- Communicate and coordinate with foreign customers for artworks and documents approvals.
- Coordinate with Logistics, Production and purchase team to full file the orders timely.
- Provide support to customers with timely reply’s and provide required information/ Documents.
- Resolving customer complaints quickly and efficiently.
- Dealing with people of different backgrounds and temperaments.
- Solving customer issues and complaints.
- Offering exceptional customer service to customers.
- Maintaining good relationships with customers.
- Taking feedback from customers to ensure they are satisfied with the service.

**Requirements**:

- Bachelor’s degree in Business Administrator, Marketing or a relevant field.
- 3 years of experience working as a Customer Relationship Executive or a similar role in the Customer Service department.
- Demonstrate the ability to work in teams and independently.
- Excellent organizational and interpersonal skills.
- Outstanding in English oral and written communication skills.
- Good customer service skills.
- Proficiency in Microsoft Office Tools.
- Ability to maintain sensitive and confidential information.
- Ability to maintain a positive attitude.
- Exceptional people and problem-solving skills.
- Exceptional time and task management skills.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Leave encashment

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Karnal, Karnal - 13200, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**
+91 9809310600

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