Care Delight Executive

1 week ago

Bengaluru, India Zyoin Pvt. Ltd. Full time

We are hiring for a leading healthcare tech-enabled company in Bangalore.

Tasks

**JOB RESPONSIBILITIES**:
1\. Handle customer queries and complaints via various channels.
2\. Approach and resolve the queries and issues with a customer-centric attitude.
3\. Offer exceptional customer experience and delight.
4\. Adhere to the set SLA and TAT.
5\. Achieve a high customer satisfaction score (CSAT).
6\. Demonstrate the right attitude with the right tonality in all customer interactions.

**WHAT WE ARE LOOKING FOR**:
1\. Any bachelor/master degree.
2\. Proficient in English and Hindi.
3\. Excellent interpersonal skills.
5\. A quick learner.
6\. Ability to multi-task.
7\. Make decisions under pressure and time constraints.

**Requirements**:
**EXPERIENCE**:
0-2 years

**NOTE**:
Please mention the required skills in your updated resume.
If your profile matches, we will contact you for further steps.

**Benefits**:
WHY SHOULD YOU APPLY?
1\. Great opportunity for freshers.
2\. Rotational day off is available.
3\. Supportive work environment.

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