Kannada Customer Service Representative

7 days ago

Chennai, India Bifold Dynamix Full time

**Location**: Kovilambakkam, Chennai

**Roles and Responsibilities**:

- Customer Service Executives are required to answer incoming calls from callers for various reasons
- answer inquiries, resolve complaints, requests and provide information.
- Identifying and assessing customers’ needs to achieve satisfaction.
- The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interaction

**Qualifications**:

- Diploma/Graduation
- Should be fluent in English and Kannada

**Perks and Benefits**:

- Salary Up to 17500/- CTC plus OT/incentives

**Contact Employer**:
+91-XXXXXXXXXX

**Note**: Immediate joiners preferred

**Salary**: Up to ₹210,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (required)

**Language**:

- English (required)
- Kannada (required)

**Speak with the employer**
+91
+91-XXXXXXXXXX

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