Customer Retention Officer

19 hours ago


Kochi, India Bharath financial inclusion ltd Full time

This is a full-time on-site role for a Customer Retention Officer located in Kochi. The Customer Retention Officer will be responsible for creating and implementing strategies to retain customers, ensuring customer satisfaction, and addressing customer complaints. This role requires building and maintaining positive customer relationships and will include managing customer accounts, analyzing customer data to generate insights, and identifying cross-selling and upselling opportunities to enhance customer value.

**Salary**: ₹16,500.00 - ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- Finance: 1 year (required)
- Customer service: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8712620053



  • Kochi, India The purple patch technologies Full time

    Job Description for Retention Communicating with customers and sales representatives. Analyzing customer behavior. Gathering information about customer complaints. Meeting with the sales team to propose customer retention solutions. Writing and presenting customer behavior reports. Building positive relationships with customers and business...


  • Kochi, India InstaAstro Full time

    Job Title: Growth- Astro and Customer Retention Department: Operations/ Growth Location: Sec 59, Noida Joining: Immediate Job Summary The Astro Growth & Customer Retention Manager is responsible for driving astrologer performance, optimizing customer experience, and improving repeat engagement across the astrology platform. This role focuses on enhancing...


  • Kochi, Kerala, India Vodafone Idea Full time

    Job Req ID: 46375 - Location: Ernakulam, IN - Function: Other - About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for...


  • Kochi, India GreenAds Global Full time

    We are seeking an energetic and customer-focused Customer Relationship Executive (CRE) to join our dynamic team. The role involves maintaining strong relationships with existing clients, ensuring timely account recharges, assisting with cross-selling and up-selling of new products, and providing post-sales support to enhance customer satisfaction and...


  • Kochi, Kerala, India Adreone Associates LLP Full time

    **Job Summary**: **Key Responsibilities**: - Build and maintain strong relationships with existing and potential customers through effective communication and follow-up processes. - Identify opportunities for business development and implement strategies to drive sales growth and revenue generation. - Conduct telemarketing campaigns to promote our products...


  • Kochi, India GreenAds Global Full time

    We are seeking an energetic and customer-focused Customer Relationship Executive (CRE) to join our dynamic team. The role involves maintaining strong relationships with existing clients, ensuring timely account recharges, assisting with cross-selling and up-selling of new products, and providing post-sales support to enhance customer satisfaction and...


  • Kochi, India GreenAds Global Full time

    We are seeking an energetic and customer-focused Customer Relationship Executive (CRE) to join our dynamic team. The role involves maintaining strong relationships with existing clients, ensuring timely account recharges, assisting with cross-selling and up-selling of new products, and providing post-sales support to enhance customer satisfaction and...


  • Kochi, India Transight Systems Private Limited Full time

    Transight System Private Limited is looking for a enthusiastic Female Customer Relationship Officer Customer Relationship Officer Responsibilities: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Planning the training and standardization of service delivery. - Conducting quality assurance surveys with...


  • Kochi, India Season Two Senior Living Full time

    Role and Responsibilities About the role We are interested in hiring a dedicated and hardworking individual as an Customer Success Associate to join our Marketing Department. Your main goal is to provide excellent customer service and to promote Senior Living throughout India & Abroad. The goal is to generate and convert leads in an efficient and...


  • Kochi, India mac systems and solutions pvt ltd Full time

    EXPERIENCE - 1 TO 2 YEARS , - QUALIFICATION ANY DEGREE WITH GOOD COMMUNICATION SKILL - JOB NATURE - CUSTOMER SERVICE, CLIENT COMMUNICATION AND TEAM MANAGEMENT ,INSIDE OFFICE COORDINATION - SKILLS - MS OFFICE WORD, EXCEL **Salary**: ₹8,086.00 - ₹31,340.09 per month Supplemental pay types: - Performance bonus - Yearly bonus Ability to...