Content Moderator

2 days ago

Remote, India Tech Fi Technologies Pvt Ltd Full time

**Languages: Telugu ,Kannada, Malayalam, Tamil** **,Punjabi, Oriya, Gujarati ,Marathi**

**Freshers can also apply**

**Immediate Joining**

**Salary package: - 10000 to 12000**

**Work From Home**

**Office Timing: - Rotational Shift Timings**

**Morning: - 7:00 AM to 4:00 PM**

**Evening Shift: - 5:00 PM to 2:00 PM**

**Rotational Week Off ( 6 Days Working )**

**Assist our community and help resolve inquiries empathetically, accurately and on time**

**Become and remain knowledgeable about social media products and community standards**

**Make well-balanced decisions and personally driven to be an effective advocate for our community**

**Strong interpersonal skills, verbal, and written communication skills and most importantly empathy**

**Display a strong bias to doing what’s right for our community in supporting social media’s mission**

**Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content**

**Respond to user inquiries with high quality, speed, empathy, and accuracy**

**Use market specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our community of users**

**Gather, analyze, and utilize relevant data to develop ways to improve the overall user experience on the site**

**Enforce social media Terms of Use by carefully monitoring reports of abuse on the site**

**Review the reported content within agreed turnaround times and standards of quality**

**Identify inefficiencies in workflows and suggest solutions**

**Recognize trends and patterns, and escalate issues outside the company policy to the global team**

**Company: - TechFi Technologies Pvt. Ltd.**

**Address - Workify Offices, Plot number
- 264, Udyog Vihar Phase 1, Sector 20, Gurugram, Haryana 122016**

Pay: ₹10,000.00 - ₹13,000.00 per month

Schedule:

- Rotational shift

Work Location: Remote

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