Process Trainer

6 days ago


Ayodhya Nagar Bhopal Madhya Pradesh, India Technotask Business Solutions Full time

**Job Description: Process TrainerPosition Summary**

**Key Responsibilities**
- Conduct training sessions on sales processes, tools, and best practices.
- Develop and update training materials, SOPs, and process documentation.
- Evaluate training effectiveness through assessments, role-plays, and performance metrics.
- Provide one-on-one coaching to improve sales conversion and customer handling skills.
- Collaborate with sales leaders to identify skill gaps and training needs.
- Monitor process adherence and provide feedback for improvement.
- Stay updated with product knowledge, sales workflows, and organizational processes.
- Maintain training records, reports, and performance insights.

**Requirements**:

- Minimum **1 year of experience** as a Process Trainer or in a similar training role.
- **Mandatory experience in sales processes** (inbound/outbound, lead handling, conversion, CRM usage, etc.).
- Strong communication, presentation, and coaching skills.
- Ability to explain complex processes in a simple and clear manner.
- Proficiency in preparing training content, presentations, and process documentation.
- Ability to work in a fast-paced, target-driven environment.

**Preferred Skills**
- Experience in BPO/Tele-sales/SaaS sales is an advantage.
- Knowledge of CRM tools and sales funnel management.
- Analytical mindset with the ability to assess performance data.

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person


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