Operation Executive

2 weeks ago

Delhi, India Tech2globe web Solutions LLP Full time

Tech2Globe is a name that stands for reliability, efficiency and trust. A team that works hard to provide best solutions to our clients, a management that makes sure the timely execution of projects and a collective effort to form long lasting relations with our clients is what makes us Tech2Globe.

Established in 2014, Tech2Globe is one of the youngest and most promising software developing companies incorporating in India. We specialize in web, windows and ERP solutions.

With our passion and flare to innovate and create, we provide the best winning solutions to our clients. Amidst the same process, we continue to be cost efficient understanding what exactly your business requires to grow.

**BUDGET: UPTO 5,00,000 p.a**

**Job Description**:
**Operations Manager**

**Responsibilities**
- Set KRAs for Team Leads as per organizational goals
- Lead, motivate, counsel, develop and coach Team Leads & Associates to meet departmental KPIs and project SLAs
- Effective liaison with various departments within the organization
- Facilitate and implement process improvement ideas to improve efficiency.
- Proactively identify problems and presenting solution
- Strategic planning and forecasting; appraise performance, resolve problems; and address staffing needs.
- Mentor, train and develop teammates for career progression and learning Ability to develop and share best practices across the shifts and network.
- Client relationship management
- Participate in meetings with clients & prepare presentations for them
- Conduct regular staff meetings
- Managing other operational metrics such as utilization, shrinkage, attrition, occupancy etc.

**Requirements**:

- Bachelor’s Degree
- Minimum 4 years of experience in team handling & project management
- Experience in creation, reporting, and/or management of data or closely related tasks
- Highly proficient in MS Office: Word, Excel, Access, PowerPoint and Outlook
- Exceptional communication, organizational skills and attention to detail
- Ability to handle multiple and sometimes changing, tasks in a fast-paced, deadline-driven environment
- Good understanding of business processes & operations management
- Experience in handling overseas clients

People management: excellent

Attrition, Shrinkage

Excellent Excel, google spreadsheet skills

Good to have software: lookerstudio, project management, time tracking

Make sure person must have good technical knowledge and try to find tech background guy only

Pay: ₹30,000.00 - ₹50,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Operations: 1 year (preferred)
- total work: 1 year (preferred)

**Speak with the employer**
+91 7011159807

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