International Customer Service Advisor

2 days ago

Koramangala Bengaluru Karnataka, India Bangalore Job Hub Full time

**Position: International Customer Support Executive for E-Commerce Platform**

**Location: Marathalli**

***

**Salary: Up to ₹35000**

**Responsibilities**:

- **Handle inbound and outbound calls from international customers.**:

- **Provide exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.**:

- **Communicate effectively in English, demonstrating excellent verbal and written skills.**:

- **Collaborate with cross-functional teams to meet service level agreements (SLAs).**:

- **Maintain accurate records of interactions and follow established processes.**

**Qualifications**:

- **Bachelor’s degree (UG/Grads) preferred.**:

- **Minimum 6 months of experience in international voice process or customer support.**:

- **Strong communication skills, active listening, and problem-solving abilities.**

**Ability to work in a dynamic environment and adapt to changing priorities.**

Pay: ₹32,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Shift allowance

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- International voice process: 1 year (required)
- International Customer service: 1 year (required)
- International calling: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 9353536819

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