Service Advisor

4 hours ago

Bengaluru, India Trident Renault Car Service.. Full time

Company Description

Trident Renault Car Service is a retail company headquartered in Bangalore, Karnataka, India. We specialize in providing high-quality car service and maintenance solutions for Renault vehicles. Our service center is situated in the heart of the city and prides itself on delivering exceptional customer experiences. As part of the Trident Group, we are committed to upholding the highest standards of automotive care and customer satisfaction.

Role Description

This is a full-time role for a Service Advisor at Trident Renault Car Service. The Service Advisor will be responsible for greeting customers, understanding their vehicle concerns, and providing clear communication on service and repair needs. The role includes coordinating with the service team, ensuring customer satisfaction, and managing aftersales inquiries. This is an on-site role located in Bengaluru.

Qualifications

  • Customer-focused Service and Customer Service skills
  • Strong Customer Satisfaction and Aftersales experience
  • Excellent Communication skills
  • Ability to manage multiple tasks and work in a fast-paced environment
  • Prior experience in the automotive industry is a plus
  • Bachelor's degree in a related field or equivalent work experience

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