Fleet Operations

6 days ago

Gurugram Haryana, India BAI Infosolutions Private Limited Full time

_

**Responsibilities**:_
- Handle **Taxi Booking for clients**, ensuring timely and accurate bookings based on their preferences and requirements.
- **Collaborate with vendors** to negotiate competitive rates and secure the best possible deals for our clients.
- **Maintain a database** of preferred Cabs and vendors, including their amenities, pricing, and policies.
- **Establish strong relationships** to expand our network and offer a wider range of options.
- **Negotiate**contractual **agreements**with Taxi vendors to secure favorable terms, exclusive rates, and additional perks for our clients.
- **Communicating with customers** to answer questions about booking, pricing, or schedules.
- Collecting payment from customers for booking, including cash, credit card transactions, checks, or money orders.
- Entering customer information into a computer system to issue tickets or update records.
- Explain **applicable fees** and **taxes**for each ticket.
- **Helping clients**with travel-related questions.
- Working alongside the tours sales team.
- **Skills**_
- Excellent communication and interpersonal skills
- Problem-solving skills
- Strong negotiation skills
- **Requirements**_
- Minimum **2-3 years** of experience in Taxi Booking
- **Bachelors**or Diploma in Travel, tourism, or any related field.
- Experience in managing **corporate clients**:

- Ability to work in a **fast-paced** environment
- Fluent in written and spoken English
- Proficient working on **MS-Excel**

Pay: ₹15,000.00 - ₹25,000.00 per month

Application Question(s):

- Have you had any experience in taxi booking / ground transport operations? If yes, how many years of experience do you have?
- How many years of experience you have in Negotiation?
- Are you comfortable handling customer queries related to bookings, pricing, cancellations, and payments?
- How many years of experience you have in MS-Excel?
- How soon can you join us, if selected?

Work Location: In person

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